Cliffcamer 2 Posted June 21, 2020 (edited) Hello Every time im trying to run the game all i can see is thisthis is happening from saturday, all was good before, everything needed is installed. what should i do? No ransomware or viruses detected Edited June 21, 2020 by Cliffcamer too many files Share this post Link to post Share on other sites
Emlryn 9 Posted June 21, 2020 Try to disable Intel Virtualization Technology, another player have same error and solve it with this. Share this post Link to post Share on other sites
Cliffcamer 2 Posted June 21, 2020 it is disabled ;/ 1 Share this post Link to post Share on other sites
navyan 0 Posted June 22, 2020 Same here, since yesterday. No Intel Virtualization Technology (CPU not compatible) Share this post Link to post Share on other sites
Konoyaro 67 Posted June 22, 2020 Just for testing / debugging, try to run it with Windows 7 compatibility mode (the launcher). Share this post Link to post Share on other sites
navyan 0 Posted June 22, 2020 18 minutes ago, Konoyaro said: Just for testing / debugging, try to run it with Windows 7 compatibility mode (the launcher). no change Share this post Link to post Share on other sites
Konoyaro 67 Posted June 22, 2020 Someone else told it's present since last windows update. As a last resort, if you tried everything, you can still do a system restore to previous point. Share this post Link to post Share on other sites
navyan 0 Posted June 22, 2020 5 minutes ago, Konoyaro said: Someone else told it's present since last windows update. As a last resort, if you tried everything, you can still do a system restore to previous point. I made a reverse on windows 10 1909. And it's still the same. The only thing it's an update on euroaion launcher. Since this update. I cannot launch the client Share this post Link to post Share on other sites
Konoyaro 67 Posted June 22, 2020 You don't have any virtual desktop / sandboxie, or any app installed which runs an application separately? And you start as admin? 1 Share this post Link to post Share on other sites
Cliffcamer 2 Posted June 22, 2020 I found out that after update, windows sandbox was turned on. Game works fine after i disabled sandbox in the settings 1 Share this post Link to post Share on other sites
navyan 0 Posted June 22, 2020 2 hours ago, Cliffcamer said: I found out that after update, windows sandbox was turned on. Game works fine after i disabled sandbox in the settings Could you tell me how you disabled it ? Thx Share this post Link to post Share on other sites
Cliffcamer 2 Posted June 22, 2020 Open control panel, then "Programs", "Programs and features" followed by "turn windows features on or off". Find Windows Sandbox on the list and deactive it ;> Share this post Link to post Share on other sites
navyan 0 Posted June 23, 2020 12 hours ago, Cliffcamer said: Open control panel, then "Programs", "Programs and features" followed by "turn windows features on or off". Find Windows Sandbox on the list and deactive it ;> Ok, I have not this feature in my list So it's not that Share this post Link to post Share on other sites
Konoyaro 67 Posted June 23, 2020 Did you tried turning off all security programs, virus scanners, etc? Share this post Link to post Share on other sites
Antonio 15 Posted June 23, 2020 Hello @Cliffcamer, In order to avoid getting this error, you need to disable intel-vt from your BIOS. Instructions on how to do it here: https://www.instructables.com/id/Enable-Disable-Intel-VT-x/ We are sorry for the inconvenience and hope to see you in game! Thank you! Share this post Link to post Share on other sites
Chtep 1 Posted June 23, 2020 Hi there, I have the same problem but it's normal. I'm playing on Linux so i have a Windows VM to play to AION ... I just have to stop playing because of that ? I understand the need of protection but it's not a bit radical ? I can't disable VT-d because i use it to give my gc to the VM. I hope there will be a patch because i'm not the only one playing on VM and i think the cheat system took a big shortcut to protect the game. If someone have a tip to fix, it i'm listening meanwhile i will play another MMO Share this post Link to post Share on other sites
discoo 0 Posted June 23, 2020 2 hours ago, Chtep said: Hi there, I have the same problem but it's normal. I'm playing on Linux so i have a Windows VM to play to AION ... I just have to stop playing because of that ? I understand the need of protection but it's not a bit radical ? I can't disable VT-d because i use it to give my gc to the VM. I hope there will be a patch because i'm not the only one playing on VM and i think the cheat system took a big shortcut to protect the game. If someone have a tip to fix, it i'm listening meanwhile i will play another MMO bro, i had the same problem. You can run the game by discarding all the game files and the logs from your easy active antivirus crap. forgot the name... after you did this. re-install the game. and the game runs again. Appdata>loca>active easy cheat is it called i think. Remove all the files from there, you cant delete the sys.file. kill the rest. make sure the service is not running. Sorry a bit chaotic. But diz is the way. in a nutshell.. this is how i got it working. after you killed and deleted all the game files, re-install the game. then do a check of the game. Dont run the game yet. restart the launcher. do a launcher check again.. Check if your bin64 root gets updated with files. if it does. you can start the client up again. again. sorry. a bit chaotic. Share this post Link to post Share on other sites
navyan 0 Posted June 24, 2020 17 hours ago, Antonio said: Hello @Cliffcamer, In order to avoid getting this error, you need to disable intel-vt from your BIOS. Instructions on how to do it here: https://www.instructables.com/id/Enable-Disable-Intel-VT-x/ We are sorry for the inconvenience and hope to see you in game! Thank you! Hello and when we don't have intel-vt compatibility ? I'm using cloud computer with no VT activate (working fine before saturday...) and check with intel tools (Cloud computer : https://shadow.tech/int) 9 hours ago, discoo said: bro, i had the same problem. You can run the game by discarding all the game files and the logs from your easy active antivirus crap. forgot the name... after you did this. re-install the game. and the game runs again. Appdata>loca>active easy cheat is it called i think. Remove all the files from there, you cant delete the sys.file. kill the rest. make sure the service is not running. Sorry a bit chaotic. But diz is the way. in a nutshell.. this is how i got it working. after you killed and deleted all the game files, re-install the game. then do a check of the game. Dont run the game yet. restart the launcher. do a launcher check again.. Check if your bin64 root gets updated with files. if it does. you can start the client up again. again. sorry. a bit chaotic. I found it here : AppData\Local\Temp\ActiveAnticheat > Deleted all files and folders Game deleted, and reinstalled. Checked the game 2 times (1 restart between) Bin64 okResult : Always the error.... Cloud computer without VT Technology (https://shadow.tech/int) 1 Share this post Link to post Share on other sites
Chtep 1 Posted June 24, 2020 13 hours ago, discoo said: bro, i had the same problem. You can run the game by discarding all the game files and the logs from your easy active antivirus crap. forgot the name... after you did this. re-install the game. and the game runs again. Appdata>loca>active easy cheat is it called i think. Remove all the files from there, you cant delete the sys.file. kill the rest. make sure the service is not running. Sorry a bit chaotic. But diz is the way. in a nutshell.. this is how i got it working. after you killed and deleted all the game files, re-install the game. then do a check of the game. Dont run the game yet. restart the launcher. do a launcher check again.. Check if your bin64 root gets updated with files. if it does. you can start the client up again. again. sorry. a bit chaotic. 4 hours ago, navyan said: Hello and when we don't have intel-vt compatibility ? I'm using cloud computer with no VT activate (working fine before saturday...) and check with intel tools (Cloud computer : https://shadow.tech/int) I found it here : AppData\Local\Temp\ActiveAnticheat > Deleted all files and folders Game deleted, and reinstalled. Checked the game 2 times (1 restart between) Bin64 okResult : Always the error.... Cloud computer without VT Technology (https://shadow.tech/int) Hi, Unfortunatly same result for me Thanks for the try ^^ Wait and see 1 Share this post Link to post Share on other sites
Konoyaro 67 Posted June 24, 2020 (edited) If your computer is in the cloud, it's virtualized. These server parks uses many main frames and simulate real PCs which is virtualization. Might be grayed out for you as you cannot virtualize a PC within your virtual PC, but unfortunately what you play on is still a virtual PC. Edited June 24, 2020 by Konoyaro Share this post Link to post Share on other sites
navyan 0 Posted June 25, 2020 (edited) 9 hours ago, Konoyaro said: If your computer is in the cloud, it's virtualized. These server parks uses many main frames and simulate real PCs which is virtualization. Might be grayed out for you as you cannot virtualize a PC within your virtual PC, but unfortunately what you play on is still a virtual PC. How you explain it was working perfectly before ? I played since 2 weeks, and it was working fine before with our cloud computer Edited June 25, 2020 by navyan Share this post Link to post Share on other sites
Konoyaro 67 Posted June 25, 2020 Anticheat probably got updated. That would be my guess. Share this post Link to post Share on other sites
Kevjoe 0 Posted October 27, 2020 I'm having the same issue here, but I am running VMware on my computer but I haven't installed EuroAion inside of one, just regular on my PC. I do however need VMware on my computer, so uninstalling it isn't an option. I'm also running on an AMD-based machine, so Intel Virtualization is also not an option... anybody got an idea how I can get in? Share this post Link to post Share on other sites
Admin 422 Posted October 27, 2020 1 час назад, Kevjoe сказал: I'm having the same issue here, but I am running VMware on my computer but I haven't installed EuroAion inside of one, just regular on my PC. I do however need VMware on my computer, so uninstalling it isn't an option. I'm also running on an AMD-based machine, so Intel Virtualization is also not an option... anybody got an idea how I can get in? Hello "Virtual Machine detected. Code 0x14(0).Solution:a) Open Control panel -> Programs and features -> on the left side of the window press "Turn Windows features on or off" -> disable "Virtual Machine Platform" and "Windows Sandbox" features.b) Enter BIOS/UEFI and switch off the VM feature. Share this post Link to post Share on other sites
thefpspower 0 Posted October 27, 2020 6 hours ago, Admin said: Hello "Virtual Machine detected. Code 0x14(0).Solution:a) Open Control panel -> Programs and features -> on the left side of the window press "Turn Windows features on or off" -> disable "Virtual Machine Platform" and "Windows Sandbox" features.b) Enter BIOS/UEFI and switch off the VM feature. Ok, but now explain like I'm 5 why the hell this is necessary? Explain to me why you are checking if virtualization technology is available rather than if the current machine is a VM? Makes no sense, no game or software does this and it's plain stupid. People do work on their computers, it should not be a choice between interfering with actual important software or a video game because the devs thought it would make any difference other than piss off people when they found out they wasted time installing a game that has stupid anti-cheat policies. Fix your policies. Share this post Link to post Share on other sites