Christof

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Posts posted by Christof

  1. Posted

    Hey @intheend1991 if you're talking about the starting skill in crucible arenas, that's how it was on retail and we can't change it right now, you can auto-attack them as well or run and wait for the time, also in that spawning time, the dps is reduced for both players.

  5. Posted

    Hey @Zeefirka,

    This problem can have several causes such as game file failures or even the operating system, try to check everything.
    Delete the 64 / 32bins folders and use the option to repair the game "check" in launcher also update your DirectX and download the graphics card version before 457.30.

    This link can help you out take a look :

     

  7. Posted

    Hey, the players from America who want to donate to our server and unfortunately are not able to do it, should contact TheAlmight by private message through the forum or discord, she can solve your case.

  10. Posted

    2 hours ago, Neit said:

    Hello, I bought an ecoin but still haven't. How long is waiting? I paid my card.

    Hey @Neit,

    If you made a donation and the funds were debited from your balance, but you did NOT receive the coins (after 1 hour) - contact Admin/Thealmighty in private messages.

    Please, specify the following information immediately:

    The essence of the problem (money was withdrawn but no coins arrived, funds were withdrawn several times, etc.)
    Payment method (1 or 2) and payment way (Bankcard, qiwi, cryptocurrency, etc.)
    Your username
    The last 4 digits of your card or wallet if it is not a Bank card payment
    The email address that you specified when donating (if the system asked you to specify it)
    Date and time of donation
    Screenshot from your payment system, where you can see the debits

  12. Posted

    Hey @tical_,

    If you get this at startup, it is a sign of corrupt, missing or incompatible files in your client. These can either be the items.pak placed in the wrong location. It can be solved differently depending on the cause and whether or not you are aware of what is causing it.
    First of all add the game to the whitelist of all your antimalware programs and firewall.

    1. If you made recent changes to the client, you might have an idea why it is happening. If you used the items.pak, restore the original and delete everything in your data/europe/items/items.pak folder.
    2. If it involves any other corrupt/missing files, repair in the game launcher and or download it again if isn't working all of this

  13. Posted

    Hey @Sigford 

    This is a common issue. When you change the nickname with the ticket, the old name gets stuck in the server cache. This is made on purpose with the game developers and you get a warning about it when using the ticket. This situation will be solved after tomorrows maintenance, we only can reset old names with the weekly maintenance.

  14. Posted

    Hello @Takane,                                                                                                                                                                                                                                                          Send logs are caused by the corrupted game client and/or wrong software.
    Please, install all the programs from the following topic:
    https://forum.euroaion.com/topic/19-possible-problems-with-the-game-client/
    even if you already have higher versions of those. 
    Pay attention to the installation of DirectX!
    In order to fix the game client, add the game to the white list of all your antimalware programs, including windows defender and firewall. Then check the game with the launcher. Make sure you didn't install any modifications to the game and downloaded the game client from us (without updating the other client). 

     

  15. Posted

    Regards,
    Send logs are caused by the corrupted game client and/or wrong software.
    Please, install all the programs from the following topic:
    https://forum.euroaion.com/topic/19-possible-problems-with-the-game-client/
    even if you already have higher versions of those. 
    Pay attention to the installation of DirectX!
    In order to fix the game client, add the game to the white list of all your antimalware programs, including windows defender and firewall. Then check the game with the launcher. Make sure you didn't install any modifications to the game and downloaded the game client from us (without updating the other client). 

  18. Posted

    Hey @bambiche,

    We are aware that this type of situation has existed for a long time on our server, but we simply cannot control whether players will pass or not,

    as it was in retail many years ago.

    But if you have some suggestion to improve this system I'd love to hear your opinion and tell them to the admins.

  19. Posted

    6 hours ago, Macket said:

    Hello,

    Today two player  on Arena of Glory - killing only me.

    It wasn't until the second arena that I started recording because I wasn't 100% sure at first.
    At the end of the video, you can see the nicknames of the people who collaborated

    Below I am pasting the link to the video

     

     

    Hey @Macket,

    We apologize for this type of problems that happen every weekend, but we will try to solve it in the best way, I will send the video to be checked by the team, and we will respond shortly, please wait for the next reply.

  20. Posted

    I just gave an example, some players have problems with windows updates, so might be the problem here or because of some external program.

    After doing all I said before still not working you can also try this:

    disable your antivirus/firewall
    - delete the folder System and SysTexture
    - do a full check in your game files (launcher option)
    - try to enter the game

  22. Posted

    9 hours ago, Yougan said:

    You do not fill the amount of damage to the boss. If you mean siege tiamaranta

    You really need to do a good amount of damage to the boss, but the rewards aren't to everyone, only the players with the higher dps.

  24. Posted

    On 28/04/2021 at 5:59 AM, darateya said:

    Good day
    Player Hussy (asmo) constantly pm to players, insulting them for no purpose. I had pms from him to my different chars. 

    _210428085903.jpg

    Hey, @darateya for whisper we can't do anything you have a block option in-game to use, we only can penalize the player if he's writing in general chat, self-shop, normal chat.