Christof

Hey @tical_, If you get this at startup, it is a sign of corrupt, missing or incompatible files in your client. These can either be the items.pak placed in the wrong location. It can be solved differently depending on the cause and whether or not you are aware of what is causing it. 1. If you made recent changes to the client, you might have an idea why it is happening. If you used the items.pak, restore the original and delete everything in your data/europe/items/items.pak folder. 2. If it involves any other corrupt/missing files, repair in the game launcher and or download it again if isn't working all of this

Hey @Sigford This is a common issue. When you change the nickname with the ticket, the old name gets stuck in the server cache. This is made on purpose with the game developers and you get a warning about it when using the ticket. This situation will be solved after tomorrows maintenance, we only can reset old names with the weekly maintenance.

Hello @Takane, Send logs are caused by the corrupted game client and/or wrong software. Please, install all the programs from the following topic: https://forum.euroaion.com/topic/19-possible-problems-with-the-game-client/ even if you already have higher versions of those. Pay attention to the installation of DirectX! In order to fix the game client, add the game to the white list of all your antimalware programs, including windows defender and firewall. Then check the game with the launcher. Make sure you didn't install any modifications to the game and downloaded the game client from us (without updating the other client).

Regards, Send logs are caused by the corrupted game client and/or wrong software. Please, install all the programs from the following topic: https://forum.euroaion.com/topic/19-possible-problems-with-the-game-client/ even if you already have higher versions of those. Pay attention to the installation of DirectX! In order to fix the game client, add the game to the white list of all your antimalware programs, including windows defender and firewall. Then check the game with the launcher. Make sure you didn't install any modifications to the game and downloaded the game client from us (without updating the other client).

In fact, this is the best way to ignore this player, just use the block option on the game and you should be good. Because we don't mute/ban people for whispers.

Regards @ziabuch123 for this error actually, there's a solution you just need to get into the launcher properties and change to compatibility mode for windows 7/8, and your problem should be solved, please let me know if you solved your problem with this solution.

They're just bots but thanks for the report I already removed them.

Hey @bambiche, We are aware that this type of situation has existed for a long time on our server, but we simply cannot control whether players will pass or not, as it was in retail many years ago. But if you have some suggestion to improve this system I'd love to hear your opinion and tell them to the admins.

Hey @Macket, We apologize for this type of problems that happen every weekend, but we will try to solve it in the best way, I will send the video to be checked by the team, and we will respond shortly, please wait for the next reply.

I just gave an example, some players have problems with windows updates, so might be the problem here or because of some external program. After doing all I said before still not working you can also try this: disable your antivirus/firewall - delete the folder System and SysTexture - do a full check in your game files (launcher option) - try to enter the game

Hey, @Macket We apologize for this type of problems that happen every weekend, but we will try to solve it in the best way, I will send the video to be checked by the team, and we will respond shortly, please wait for the next reply.

You really need to do a good amount of damage to the boss, but the rewards aren't to everyone, only the players with the higher dps.

Yes, the new windows update is conflicting with our game, please do not install it. Try to get a backup of the version before this one.

Hey, @darateya for whisper we can't do anything you have a block option in-game to use, we only can penalize the player if he's writing in general chat, self-shop, normal chat.

Hey, @Some1the4got10 indeed for this case we need a video to check what's going on.