The quest "Reaching out" is given by Lorando, at Kellan's Cabin. Talk with him even if there's no quest icon appearing. After completing that quest, you should be able to take the quest "[Spy] Elim of Elysea" from Nabaru, in Patamor Thicket.
Check if you've already taken the first quest, since the required level is 23 according to the database.