Missing skill effects

[Admin 422]

We have made some changes. Please check now and write to us with the result.

[Ich 5]

Good morning

I deinstalled my game and installed it again, which didnt solve my problem. BUT i checked my 64BIT folder and the version.dll file was missing. After i implemented it from the link u sent above and a game-restart....TADAAAA :))) SUCCESS.To be safe i restarted my PC, but it was all ok :))

Thanks for help

 

 

 

[Ich 5]

OK edit: After i got DC ingame after a few mins....after i reconnedcted.....the issue showed up again!

File is included in the folder

[TheAlmighty 1,102]

Hello,

Thank you for the feedback on the problem!

We are asking you to do the following:

-archive the folders bin32 and bin64 and all the files from the root of the game folder and send them to us. We will use them for tests and checkups. 

-deinstall the antivirus fully and check if the game works correctly.

 

We are sorry for inconvenience and are hoping to help you with the problem as soon as possible. Thank you for cooperating!

[Ich 5]

Hi, inactive Antivirus and inactive Firewall doesnt make any diffrence. I tried it twice. How to send the folders? I am only allowed to send 48,x mb, which is not enough.

 

EDIT: i sent them per eMail

Edited March 6 by Ich

[Admin 422]

29 минут назад, Ich сказал:

Hi, inactive Antivirus and inactive Firewall doesnt make any diffrence. I tried it twice. How to send the folders? I am only allowed to send 48,x mb, which is not enough.

 

EDIT: i sent them per eMail

Thank you.
Have you tried completely uninstalling your antivirus? It did not help?
Do you use any software to reduce ping? If so, disable them.

[Ich 5]

HI, yes i uninstalled the Antivirus, but it didnt change anything.

And no, i dont use any software to reduce the ping.

 

[Admin 422]

8 минут назад, Ich сказал:

HI, yes i uninstalled the Antivirus, but it didnt change anything.

And no, i dont use any software to reduce the ping.

 

Unfortunately, you sent us something wrong.

[Ich 5]

I sent u smth per eMail, my whole folders. Hopefully u can find a mistake ur smth. I neeed to go to work now, i will check it in teh evening or send again whats needed.

 

[Admin 422]

4 минуты назад, Ich сказал:

I sent u smth per eMail, my whole folders. Hopefully u can find a mistake ur smth. I neeed to go to work now, i will check it in teh evening or send again whats needed.

 

This screenshot is from an email. There are only 1 .html files

[Ldzzzzzzzz 1]

So has the problem been solved?

[Admin 422]

3 минуты назад, Ldzzzzzzzz сказал:

So has the problem been solved?

No. To solve a problem you need to understand why it occurs. To understand we need answers to our questions. We cannot repeat the problem ourselves.

We need files from your client, maybe the problem is in them.

-archive the folders bin32 and bin64 and all the files from the root of the game folder and send them to us. We will use them for tests and checkups. 

Please send them to us by email: support@euroaion.com

[Ldzzzzzzzz 1]

I just tried logging in using ActiveLauncher. exe in the BIN64 folder and there was no problem, but the outermost euroaion. exe doesn't work.

perhaps this is where the problem lies??

[Admin 422]

1 минуту назад, Ldzzzzzzzz сказал:

I just tried logging in using ActiveLauncher. exe in the BIN64 folder and there was no problem, but the outermost euroaion. exe doesn't work.

perhaps this is where the problem lies??

The launcher uses the same file through which you are currently logged in...
How long have you been playing the game before? There were some updates yesterday.
Please go into the game using the launcher and write if everything is ok.

[Ldzzzzzzzz 1]

I have been playing this game for several years, but I left midway for a year. I continued playing it two weeks ago.

I participated in yesterday's update, and then the situation mentioned earlier occurred

Then I just tried again, and after entering the game, the euroaionexe on the desktop and in the folder still doesn't have any skill effects. But the login in the bin64 folder is fine.

I'll have my friend send me an euroaionexe later, and then I'll try again.

[Ldzzzzzzzz 1]

I tried to log in using my friend's login launcher, but it still didn't work.

 

I don't understand why this is happening, but at least the problem has been solved.

I just need to log in using ‘ActiveLauncher.exe’ from the BIN64 folder

[Ldzzzzzzzz 1]

but using 'ActiveLauncher.exe' will directly enter the game,without have the launcher window.

[Sentry 29]

I have exactly the same problem.

[Admin 422]

3 минуты назад, Ldzzzzzzzz сказал:

but using 'ActiveLauncher.exe' will directly enter the game,without have the launcher window.

If you do not use the launcher, then enter the game WITHOUT updating the files. This can't last long. New items and so on will not work for you.
Use euroaion.exe to enter the game. You can download it from the link 

[Admin 422]

1 минуту назад, Sentry сказал:

I have exactly the same problem.

To solve a problem you need to understand why it occurs. To understand we need answers to our questions. We cannot repeat the problem ourselves.

We need files from your client, maybe the problem is in them.

-archive the folders bin32 and bin64 and all the files from the root of the game folder and send them to us. We will use them for tests and checkups. 

Please send them to us by email: support@euroaion.com

[Sentry 29]

34 minutes ago, Ldzzzzzzzz said:

I have been playing this game for several years, but I left midway for a year. I continued playing it two weeks ago.

I participated in yesterday's update, and then the situation mentioned earlier occurred

Then I just tried again, and after entering the game, the euroaionexe on the desktop and in the folder still doesn't have any skill effects. But the login in the bin64 folder is fine.

I'll have my friend send me an euroaionexe later, and then I'll try again.

Very very thanks man! Your method has worked for me!

[Admin 422]

Только что, Sentry сказал:

Very very thanks man! Your method has worked for me!

You won't be able to play like this for long! Your files are not updated! You will not be able to see and use new weapons, items and skills.

[Ldzzzzzzzz 1]

29 minutes ago, Admin said:

To solve a problem you need to understand why it occurs. To understand we need answers to our questions. We cannot repeat the problem ourselves.

We need files from your client, maybe the problem is in them.

-archive the folders bin32 and bin64 and all the files from the root of the game folder and send them to us. We will use them for tests and checkups. 

Please send them to us by email: support@euroaion.com

i tried it, but it didnt work

[Ldzzzzzzzz 1]

31 minutes ago, Admin said:

If you do not use the launcher, then enter the game WITHOUT updating the files. This can't last long. New items and so on will not work for you.
Use euroaion.exe to enter the game. You can download it from the link 

I tried it, but it didnt work

[Admin 422]

If you do not want to help us, you will have to wait until we find such a person and solve the problem.