TheAlmighty

Здравствуйте, Вы были телепортированы.

Hello, You can choose one faction and then you'll be able to only create characters of this faction. If you want to switch, you will have to remove all the chars on this account or create a new one.

Hello, disable all your antimalware programs then go to the properties of the game folder and remove the checkmark on the attribute "read only", apply the changes to all the inner files and folders

It is prohibited, but we can onlt ban such accounts with DIRECT proofs. It can be a screenshot of the seller/buyer writing in the chat "wtt/wts/wtb an acc", or it is a message from the other system, where the seller says that he is selling or trading the account and mentions the nickname of the character on it, or gives the information to the buyer.

Attention! Dear players, In view of your requests, the hours of the event have been expanded. Now the chests appear from 10am to 10pm server time.

Hello, It is possible to exchange it in game. For this you will need to go to on of the npcs here: And all the further instructions will be in the quest you will get.

Guys, I understand that you want to solve this "issue" as well, but the official reply was already given, and this topic is about another server side, not about sieges. Please, stop writing here about factions, there can be people willing to write their thoughts on the event, but all the thread is turned the other way. So if any of you has something to reply to each other, please, go to the general channel or private messages, let's keep it cleaner here.

We do not have any favourite players or faction. Where did this thought even come from? Stop making rumors out of air. There were promotions for elyos as well, when there were more asmos, the situation just was milder than it was last time. And as you see, even after it, there are more ely than asmo. Not just in overall %, but also in the number of 65lvl players. We are not going to close elyos creation now, as the situation in game doesn't show any need in this. In case the situation really turns to the imbalance caused by the NUMBERS, we will have to take actions.

The creation was closed because the number of Elyos was way higher than of Asmos. And now the situation is not much different, there are still more ely than asmo, yet ely can't win at sieges. So the question is right, it is really about nimbers? No, elyos more and just can't get together.

Здравствуйте, Вы были телепортированы в крепость Морхейма.

Hello, we added the invisible candies to the free chests you get for bein online.

Hello, Please, provide some screenshots of your complaint.

Hello, Thank you for reporting it. We can return the kinah spent, for this, please, contact us in PM. The problem will be fixed in the nearest future.

They have been sent back by game mail

Hello, Your candies were sold to the npc, that was found in the history on the character.

Hello, dear players! In the morning on 11.09 at 08:00 am server time, the server will be unreachable due to the maintenance. Works will last around 30-50 minutes! Thank you for attention and see you in game after the maintenance!

Hello, dear players, We understand your point regarding the event hours, and would like to ask you to make more specific suggestions. Now in the weekends most of the players have more free time and we don't usually start maintenances on weekends. But the changes can be made on Monday. Thank you

Sanctions were set.

Hello, We have just checked and the ID wasn't changed for anything and they still work correctly. Nothing ever disappeared and disappeares, so, probably, you just left them in the warehouse, pet, or maybe discarded them. Now the boxes contain invisible candies, this is made on the request of many players.

Bonjour, Veuillez me contacter en PM, en fournissant les factures de don, l'email utilisé, les 4 derniers numéros de la carte utilisée et le nom de votre compte.

Please, write your nicknames right away in such issues! We can't see you without them!

Hello, Got out?

Hello, What king of "crash"? If it is sendlog, you will need to do the following: a) install directX as it is written here (as well as the other programs if you haven't done it before): (pay attention to the instructions!) b) check the game with the launcher, because some of the files in your game client can be damaged.

I see some of the players mixing the problems and trying to solve their issue with with the wrong instructions. Therefore, here are the 2 problems and their fixes: 1. Downloading more than written: Fix: Disable all your antimalware programs; then go to the properties of the game folder and remove the checkmark on the attribute "read only", apply the changes to all the inner files and folders. Start the launcher and press "play". 2. Connection lost, reconnecting... Fix: a) Disable all your antimalware programs and firewalls, and try again; b) check your pc for viruses c) try to connect using any vpn (e.g. kaspersky secure connection). If that works with vpn, contact us.

Hello, Please, provide some screenshots of the issue. We can't see what "stuck" means.