GikuBuriku 1 Posted July 10, 2022 Hellow Hope you can help me! I've both by mistake a <Name Change Ticket> i wanted to gift it to someone else and now i am stuck with this item that i dont actually need. i was wandering if i can get a Ecoin refond so i can use them for something constructive i started playng 2 weeks ago and i need all the help i can get Thx! Share this post Link to post Share on other sites
RevreDy 8 Posted July 11, 2022 Hello GikuBurku I'll be needing your account name and Character name that you bought the ticket, so I can send it further to our stuff and see what they can do. thanks! Share this post Link to post Share on other sites
GikuBuriku 1 Posted July 11, 2022 Account name: ----------- Character name: Gigik Thenx mate Share this post Link to post Share on other sites
GikuBuriku 1 Posted July 11, 2022 On 7/11/2022 at 7:00 AM, RevreDy said: Hello GikuBurku I'll be needing your account name and Character name that you bought the ticket, so I can send it further to our stuff and see what they can do. thanks! Account name: ------- Character name: Gigik Thenx mate Share this post Link to post Share on other sites
RevreDy 8 Posted July 11, 2022 okay thanks, I informed the stuff and I will update you later on! Share this post Link to post Share on other sites
RevreDy 8 Posted July 11, 2022 UPDATE Hello, We can make a refund in this case. For this follow the instructions: Throw away the wrong item and provide the screenshot. Screenshot must contain character nickname, ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking) and server time (for this put the mouse on the small moon/sun near the navigating map). The chat on the screenshot must write: "You have discarded [the item]". IT MUST BE ONE SCREENSHOT! DON'T CUT IT! For the refund we will also need your account name. + link to the item in our game shop Share this post Link to post Share on other sites
GikuBuriku 1 Posted July 11, 2022 the account name is GikuBuriku the link to the itemis https://euroaion.com/en-US/Shop/Details/169670000_1 thx Share this post Link to post Share on other sites
RevreDy 8 Posted July 11, 2022 okay thanks, I provided the info's to the stuff! Share this post Link to post Share on other sites
passthesauce 41 Posted July 11, 2022 I’m sorry but why did you just ask for that info you a mod not a admin and you also just put his account at risk as hackers now know his account name 👏 Share this post Link to post Share on other sites
lxl 0 Posted July 19, 2022 hello, i also send it to the wrong person. can i please get a refund too? 400 ecions is quite a lot. Thanks Share this post Link to post Share on other sites
RevreDy 8 Posted July 20, 2022 On 7/19/2022 at 9:17 AM, lxl said: hello, i also send it to the wrong person. can i please get a refund too? 400 ecions is quite a lot. Thanks that's quiet difficult since the other guy got 400Ecoins for free, we cannot share left and right Ecoins that will be unfair. People that make a miss buy with Ecoins they can get their Ecoins back but they must prove that they deleted that Item so they dont get an extra amount of Ecoins for free and in this case that's something hard to happen if the other guy is not cooperative, next time you must be more careful who you sending too. Share this post Link to post Share on other sites
lxl 0 Posted July 22, 2022 On 20.7.2022 at 6:25 PM, RevreDy said: that's quiet difficult since the other guy got 400Ecoins for free, we cannot share left and right Ecoins that will be unfair. People that make a miss buy with Ecoins they can get their Ecoins back but they must prove that they deleted that Item so they dont get an extra amount of Ecoins for free and in this case that's something hard to happen if the other guy is not cooperative, next time you must be more careful who you sending too. i understand what you mean but i have the screenshot of it (like you write above with date and etc). Share this post Link to post Share on other sites
RevreDy 8 Posted July 22, 2022 12 hours ago, lxl said: i understand what you mean but i have the screenshot of it (like you write above with date and etc). yeah but the guy you send it too must remove the item so it will not get "free" Ecoins because that way anyone can send to alt's for example items for Ecoins and then Request them back Share this post Link to post Share on other sites