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alphonso    0


I bought to my alt char (to morph) a mount by the mistake. Is there any way to return it and get back my EC points?

Thanks in advance.

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Christof    72


Hello @alphonso

We can make a refund in this case. For this follow the instructions: 

Throw away the wrong item and provide the screenshot. The screenshot must contain character nickname, ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking), and server time (for this put the mouse on the small moon/sun near the navigating map). The chat on the screenshot must write: "You have discarded [the item]". 


For the refund, we will also need your account name.

+ link to the item in our game shop (for refund).

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