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      Ddos attacks! / Атаки на сервер!   08/16/2022

      The server is under consistent DDos-attqcks. We are testing and setting a new defense system (for now unsuccessfully). The server is unstable for now. Disconnections, unplanned maintenances are possible, as well as it may be impossible to enter the game. There's no need to contact the supports now, as until the problems are fixed generally, there's nothing else we could do you regarding this issue. Together with "standard" ddos we have more advanced attacks that seek for the breaches in the game server infrastructure breaches. 
      Since the start of the problem we have found and closed some of the breaches (and just recently closed some more). Sadly the intruder finds new ones. Closing them is not that easy, as there are no ready to use fixes/solutions for such problem. Compensations for the failed instances are not possible anymore! After the unplanned restars/server drops, the entries will be reset (may depend on the circumstances). Thank you for understanding
      Сервер находится под постоянными атаками. Работа сервера нестабильна. Возможны отключения, внеплановые рестарты, невозможность зайти в игру. Нет смысла обращаться в поддержку для решения этих проблем. Пока не будут решены проблемы с атаками мы ни чем не сможем вам помочь. Компенсации за вылеты из данжей выдаваться больше НЕ будут. После внеплановых рестартов/падений сервера входы в данжи будут сбрасываться (могут быть и не сброшены. В зависимости от обстоятельств). Кроме стандартного ddos'а мы имеем дело с более продвинутыми атаками, нацеленными на уязвимости инфраструктуры игрового сервера.
      За время атак, было найдено и ликвидировано несколько уязвимостей. Но злоумышленники находят новые "дырки" в программном обеспечении сервера. Их выявление и закрытие это непростая задача. Готовых решений для решения этой проблемы не существует.  Мы делаем все возможное для решения сложившихся проблем. Спасибо за понимание.
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EuroAion rules

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Admin    340

Principle rules of EuroAion.

The following rules are not exhaustive. The Administration and GMs are entitled to set any other punishment, which would be fair, or to free from the penalty if it is necessary. 

In the case of an action that is clearly damaging game organisation and/or game process, but is not mentioned in the following rules, the Administration is entitled to set any appropriate punishment (up to the account deletion).

If necessary, the Administration has a right to set permanent termination (ban) for all the accounts of the player who has violated the rules. 

In case of the repeated violation of the same rule it is up to the Administration and GMs to decide the duration of the punishment, which cannot be a shorter period than for the previous violation. In this case the Administration has the right both to prolong the punishment on any term and to delete the account of the player.

For privacy reasons, the administration has a right not to share the specifics of the actions taken/sanctions set for the other players, if any.

Persons not related to a problem under discussion have no right to demand information on the proceedings.

The administration is not obliged to provide evidence proving the validity of the sanctions provided for by these rules.

Administration has a right to refuse to provide any services to a user without providing a reason.

1. to publish, in the game or on the forum, in oral or written form, impermissible information and statements, including the information that is illegal, destructive, rude, vulgar, containing threats and offences, expressing hatred, racially, ethnically or otherwise objectionable, calling for racial, national, religious, social, political hatred, having pornographic content or violating generally recognized moral rules and ethics, as well as to use such information/statements alternatively or in an inappropriate way in order to get around mentioned restrictions.
Punishment:  Account ban on the forum. Chat mute for 300 min or more / temporary or permanent ban of all accounts;
 

2. to use profanity, insults and offences (using strong/coarse/foul/abusive language) on other players both in game, on the forum and in other sources of EuroAion. Including offending relatives and parents. This includes the usage of such words incorrectly or in an alternative way of writing in order to get around mentioned restrictions / usage of such words in nicknames, legion names, pet names, etc.
It is prohibited to use as the Login and the name of the character or their parts of the symbol (combination of symbols): calling for racial, national, religious, social, political hatred, having pornographic content or violating generally recognized moral rules and ethics; containing information of an advertising nature, as well as means of individualization of third parties, names, surnames, patronymics of other persons;
Avoid bringing politics, religions, covid-19, terrorism, criminality, racism discussions. 

Punishment:  Chat mute for 300 min and more/ forum account ban for 3 days and more / temporary or permanent ban of all accounts;

3. to behave in a way negatively influencing on the chat dialogues including the overuse of game actions and emotions, advertising budget quotations and/or advertising products and services beyond world of Aion, creating obstacles for passage/movement through locations (blocking special NPCs).
Punishment:  Chat mute for 300 min and more/ temporary or permanent ban of all accounts;

4. To make attempts of getting unauthorized access to accounts.
Punishment:  permanent ban of all hacker’s accounts and of all those giving him/her their accounts in terms of their possible engagement;
 

5. to use 3rd party software, modify game client to gget advantages in the game in not-gaming way (Shugo console, synapse, WTFast and similar are allowed). AHK is not allowed.
Punishment:  permanent ban of all player’s accounts and of all those giving him/her their accounts in terms of their possible engagement;
 

6. to use game bugs or server cracks intentionally.
Punishment:  temporary or permanent ban of all player’s accounts and of all those giving him/her their accounts in terms of their possible engagement;
 

7. to give offensive or obscene names to characters, legions and pets. This includes the usage of such words incorrectly or in an alternative way of writing in order to get around mentioned restrictions.
Punishment:  may vary from the enforced renaming up to the permanent ban of all player’s accounts and of all those giving him/her their accounts in terms of their possible engagement;
 

8. to misrepresent themselves as the Administration (including Technical support, GMs and Moderators), or as their representatives.
Punishment:  permanent ban of all player’s accounts and of all those giving him/her their accounts in terms of their possible engagement;
 

9. to kill trade for Abyss points/Glory points between the characters/second window/twin characters both in open world and on the arenas/dredgeons, including such actions for finishing the kill quests.
Punishment:  Cutback of Abyss Points (Glory Points) / full removal of Abyss Points (Glory Points) / account ban / removal or earned items;
 

10. to abuse the project, Administration of the server and to treat it inadequately (including Technical support staff, GMs and Moderators), or their representatives.
Punishment:  Forum account ban. Chat mute for 300min and more / temporary or permanent ban of all accounts;

 

11. to advertise any off-side resource and to link them without preapproval of the Administration.
Punishment:  may vary from the temporary up to the permanent ban of all player’s accounts and of all those giving him/her their accounts in terms of their possible engagement;
 

12. to sell/buy ingame currency (kinah) / game items beyond inner service (Trade Brokers) /to sell/buy/trade game accounts and characters, to sell/buy items from the Euroaion game shop and ecoins currency for real money, as well as post corresponding announcements/offers.
Punishment:  from temporary to permanent ban of all player’s accounts;
 

13. to evade the ban on publication on forum: do not create new accounts on the forum if banned.
Punishment:  Ban of game accounts;
 

14. to give misleading information about the Administration and/or about players (libel), to deceive the administration for getting profit, and to spread personal conversations with the Administration (including GMs, HGMs and moderators) in any form, without preapproval.
Punishmentfrom temporary to permanent ban of all player’s accounts;

 

15. to criticise or appeal the punishment set by a Moderator, GM, HGM or Administrator without presenting evidence eliminating it. If the cause of the punishment is not stated, then the player may create a topic in the special section of the forum/ticket in Discord, contact the administration by the email or in private messages on the forum in order to find out the cause;
PunishmentBan of game accounts/ ban of forum account.
 

16. to perform acts demonstrating racism, nationalism and any other provocative actions of this kind.
Punishment: chat mute / ban of the character / ban of the account/all accounts of the player on the server and forum.
 

17. to cooperate with other players in order to get benefits and to win on the mass arenas.
Punishment: ban of the character or of the whole account of the abuser for 1 or more days (according to the Administration's decision upon an exact case) /
cut back of some AP or GP/reduction of AP or GP to zero. Removal of the obtained items.

 

18. to use bots / to set the character to perform the autonomous work (collecting resources, aether and similar) independently from the player.
Punishment: ban of the account (first violation - for 1 week, further - permanent).

 

The administration is not responsible for the accounts of the players. You are responsible for them personally, as the users always share the accounts with others (which we strongly do NOT recommend!)*

Keep in mind that you will make your best by following the moral and the common sense. Respect yourself, other players and the Administration. 

* This means that at the moment of sharing the account with another person (including the cases of publication of the account data, the use of weak passwords and same login information for many internet services), you agree to take whole responsibility of what happens to the account further. The administration will not take any actions if (the list is not limited by the named cases):
- the account is stolen / data is changed;
- the items disappear from it / get broken / disenchanted / sold / sent to the other people etc.;
- the account gets banned due to the actions of the person accessing it by your will;
- ecoins disappear from the account;
- there are any modifications to the character / items / account that you didn't make;
and other cases that happened to the account after / because it was shared with another person.

Ignorance of the rules is no excuse
Original Russian text of the Rules shall prevail

Best regards,
EuroAion.com team

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TheAlmighty    709

P.12 update: 
12. to sell/buy ingame currency (kinah) / game items beyond inner service (Trade Brokers) /to sell/buy/trade game accounts and characters, to sell/buy items from the Euroaion game shop and ecoins currency for real money.
Punishment:  from temporary to permanent ban of all player’s accounts;

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TheAlmighty    709

5. to use 3rd party software, modify game client to gget advantages in the game in not-gaming way (Shugo console, synapse, WTFast and similar are allowed). AHK is not allowed.
Punishment:  permanent ban of all player’s accounts and of all those giving him/her their accounts in terms of their possible engagement;

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