Christof

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Posts posted by Christof

  2. Posted

    Hello @QuadDMG,

    Send logs are caused by the corrupted game client and/or wrong software.

    Please, install all the programs from the following topic: https://forum.euroaion.com/topic/19-possible-problems-with-the-game-client/, even if you already have higher versions of those. Pay attention to the installation of DirectX!

    In order to fix the game client, add the game to the white list of all your antimalware programs, including windows defender and firewall. Then check the game with the launcher. Make sure you didn't install any modifications to the game and downloaded the game client from us (without updating the other client). Let me know if this solved your problem, here.

     

  3. Posted

    16 hours ago, Maiden7 said:

    Доброго времени суток дорогие игроки и администрация.

    У меня к админам вопрос:
    Существует ли возможность позволить игрокам при создании игрового имени использовать пробел и две заглавных буквы.
    Я знаю, версия сервера/Клиента не предусматривает, но все же, я думаю что не единственный с таким вопросом, может быть просто не придавали этому внимания?

     

    (Good day dear players and administration.

    I have a question for the admins:
    Is it possible to allow players to use a space and two capital letters when creating a game name.
    I know, the Server/Client version doesn't provide, but still, I think that I'm not the only one with such a question, maybe they just didn't pay attention to it?)

    Hey,

    In our server, you can only have one capital letter and it is the first one, even if you use the name change it's the same situation, and of course no spaces between names.

  6. Posted

    Hello @YOUNGBEAR, 

    We can make a refund in this case. For this follow the instructions not what you provide.

    Throw away the wrong item and provide the screenshot. The screenshot must contain character nickname, ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking), and server time (for this put the mouse on the small moon/sun near the navigating map). The chat on the screenshot must write: "You have discarded [the item]". 

     

    For the refund, we will also need your account name.

    + link to the item in our game shop (for refund)

  7. Posted

    Hey @Ich you can only have one master for the character (LVL +500), but you can switch between the crafts every time you will have to downgrade one craft to 499 and level another one to 500 with the master quest, but what most players do is one character for each craft.

  8. Posted

    Hey @Cleopi, I'm very sorry to see that this happened to you but unfortunately, we have rules on the server about punishments and on that list, we can't set anything by whisper offenses you can use the block option ingame and clear the whisper that's my best advice.

    • Haha 2

  9. Posted

    10 hours ago, clyde2057 said:

    It's not there for me also advcash

    Indeed there's no ADVCASH, but we can't change what this world war did to payments in Russia, keep trying to use the payments, but you can 100% use the crypto methods the world situation doesn't interfere in these payments.

  10. Posted

    15 hours ago, Uknown said:

    I dont mind about the 0 is fine, but i cant accept someone to talk for my mother like this,do something about it teach him some manners.

    Sorry for this situation, I've sent the image with all information for the admins they will decide what has to be done.

    • Like 2

  11. Posted

    Hey, nancy fox is a moderator and she replies to topics, as she likes because the main objective of the team is to help all users with their problems and questions.

  13. Posted

    Hey sorry for this, I will ask the admins if it's possible to reward the players that lost their medals and ap in some way, please wait for the next reply, but probably this was some problem with VPN or your internet that cause this, if that's the case we can't return anything, could you please inform me the date/time this happened.

  14. Posted

    On 14/05/2022 at 11:39 AM, Hasch66 said:

    i'm using Kaspersky Internet Security - Euroaion Folder and Porgrams are allowed for all

    I tried also with disabling KIS.

    MS Defender is completely disabled.

    I tried to start with right-klick - start as Administrator and also with setting admin-rights in the properties of EuroAion.exe.

    If you did all we've said, maybe the problem is in your windows 11, I know it's boring to install windows 10 and try but you don't have anything to lose, maybe that's the problem.

  15. Posted

    Hey indeed if you're from the US there are not that many options for you to pay with your bank card, I'll try to list the methods you can try to use.

    Select the enot option, and here you'll have ADVCASH(extended register) similar to Paypal, and crypto payments that will work 100% for you.

    image.png.3cd8ea03cf7855fa0679f7c8015589a7.png

     

  16. Posted

    The instance entries were reset, sorry for this inconvenience, unfortunately, we can not control when this type of thing can happen. The admins solved it as fast as possible.

  22. Posted

    Hey @don

    If you made a donation and the funds were debited from your balance, but you did NOT receive the coins (after 1 hour) - contact Admin/Thealmighty in private messages.

    Please, specify the following information immediately:

    • The essence of the problem (money was withdrawn but no coins arrived, funds were withdrawn several times, etc.)
    • Payment method (1 or 2) and payment way (Bank card, qiwi, cryptocurrency, etc.)
    • Your username
    • The last 4 digits of your card or wallet if it is not a Bank card payment
    • The email address that you specified when donating (if the system asked you to specify it)
    • Date and time of donation
    • Screenshot from your payment system, where you can see the debits.