Hey, @Macket
We apologize for this type of problems that happen every weekend, but we will try to solve it in the best way, I will send the video to be checked by the team, and we will respond shortly, please wait for the next reply.
9 hours ago, Yougan said:You do not fill the amount of damage to the boss. If you mean siege tiamaranta
You really need to do a good amount of damage to the boss, but the rewards aren't to everyone, only the players with the higher dps.
Yes, the new windows update is conflicting with our game, please do not install it. Try to get a backup of the version before this one.
On 28/04/2021 at 5:59 AM, darateya said:
Hey, @darateya for whisper we can't do anything you have a block option in-game to use, we only can penalize the player if he's writing in general chat, self-shop, normal chat.
On 02/04/2021 at 2:57 PM, Some1the4got10 said:Please investigate this guy. The way he uses 5 skills in 1 second is extremely suspicious.
Hey, @Some1the4got10 indeed for this case we need a video to check what's going on.
Hey, @Morningfrost our server is stable at the moment, but you should take a look at this forum post might help you out, I tried and it works for me.
The ping gets more stable.
On 28/04/2021 at 3:43 PM, BrutalDark said:Everytime he is gathering he brings his sin to attack people , he stops gathering and he stays on sin .he is boting.
The situation will be checked I sent the video directly to the staff, so they'll check it.
7 hours ago, OpenHearted said:The fact is that I paid for the coins, the money was debited from my card, as early as two hours ago, I wrote to the support service about this, and on the forum to the administrator who is indicated in the communication information, I understand that everyone does not care about the appeal? As time goes on, there was no answer, it is very ugly for the community to ignore the players!
Hey @OpenHearted,
If you made a donation and the funds were debited from your balance, but you did NOT receive the coins (after 1 hour) - contact Admin/Thealmighty in private messages.
Please, specify the following information immediately:
The essence of the problem (money was withdrawn but no coins arrived, funds were withdrawn several times, etc.)
Payment method (1 or 2) and payment way (Bank card, qiwi, cryptocurrency, etc.)
Your username
The last 4 digits of your card or wallet if it is not a Bank card payment
Email address that you specified when donating (if the system asked you to specify it)
Date and time of donation
Screenshot from your payment system, where you can see the debits
2 hours ago, Alexander said:You understand correctly, I don’t know about foreign players, but Russian speakers sometimes wait for an answer for days.
I'm sorry for this, my main language is En but I'll try to translate it and give you all an answer in English.
If you did all of this below and didn't solve it, maybe the problem can have been caused by many conflicts for example windows updates or another program blocking the game, it can be very individual
Disable Startup of Third-party App:
Jointly hold Windows & R hotkeys -> In the void box type "msconfig" -> OK -> switch to the Services tab and mark the Hide All Microsoft Services checkbox present at the bottom ->click on Disable All button.
Then go to the Startup tab and click on Open Task Manager -> select the 3rd party applications running within the PC and hit the Disable button -> OK.
Greetings player, I'll send these screenshots directly to our admins and they'll check it.
To solve that problem we only have that solution, but this problem can be caused by many conflicts for example windows updates or another program blocking the game, it can be very individual.
Hey @Maher,
We have a solution for your problem you just have to follow step by step of the information below.
Disable Startup of Third-party App:
Jointly hold Windows & R hotkeys -> In the void box type "msconfig" -> OK -> switch to the Services tab and mark the Hide All Microsoft Services checkbox present at the bottom ->click on Disable All button.
Then go to the Startup tab and click on Open Task Manager -> select the 3rd party applications running within the PC and hit the Disable button -> OK.
If after all these steps you didn't remove the error, please contact me and we'll try to solve your problem.
Hello @Klodd,
I already informed the admin about your problem, they will check what happened, and then you'll get an answer here.
45 minutes ago, daax said:Having the same issue, character name : Scie - asmo
Hey @daax,
You should inform me or TheAlmighty when you're online in-game, so they can give you the quest manually.
If you wanna change the gear you should send me all the information I asked for my private messages here.
Hello @Dexxi,
We can make a refund in this case.
For this follow the instructions:
Throw away the wrong item and provide the screenshot.
The screenshot must contain character nickname, ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking), and server time (for this put the mouse on the small moon/sun near the navigating map).
The chat on the screenshot must write: "You have discarded [the item]"
Send me all of this info by a private message here in the forum.
I found this post in our forum made by a player you should check it. I tried and it works for me.
The ping gets more stable.
Hello @resshn,
We are sorry for your situation, but no exchanges/restores are possible.
Please, be more attentive when playing!
Recovery information ->https://forum.euroaion.com/topic/395-restoreexchange-of-items/
Hey @mFox,
In this type of situation, I'd like to know some information about the account I'll send you a private message here and you should reply to it with all the info I asked for.
The admin only can give you the quest when you're online.
Greetings @Sefhet,
The quest track in aion is to show your active question atm, if you don't wanna see them just get into the quest list and unsubscribe the quest's you've the checkmark, also if you unlock the bar skills you can change the size of the quest track.
Error: close all games! 3 Tried Everything
in ISSUES WITH CLIENT
Posted
I just gave an example, some players have problems with windows updates, so might be the problem here or because of some external program.
After doing all I said before still not working you can also try this:
disable your antivirus/firewall
- delete the folder System and SysTexture
- do a full check in your game files (launcher option)
- try to enter the game