Christof

Hello @QuadDMG, Send logs are caused by the corrupted game client and/or wrong software. Please, install all the programs from the following topic: https://forum.euroaion.com/topic/19-possible-problems-with-the-game-client/, even if you already have higher versions of those. Pay attention to the installation of DirectX! In order to fix the game client, add the game to the white list of all your antimalware programs, including windows defender and firewall. Then check the game with the launcher. Make sure you didn't install any modifications to the game and downloaded the game client from us (without updating the other client). Let me know if this solved your problem, here.

Hey, In our server, you can only have one capital letter and it is the first one, even if you use the name change it's the same situation, and of course no spaces between names.

Hey, Please, provide the following info to our email support@euroaion.com from the email LINKED TO THE ACCOUNT: -list of all characters on the account with their names, classes, and levels; -donation bills if there were any; -screenshots of level 65 and under; -possible username(s); -email linked to the account.

Hey @shaugaro thanks for the screenshots, spawn emotes in chat multiple times ain't allowed, about the whispers we don't do anything you can just block him.

Hello @YOUNGBEAR, We can make a refund in this case. For this follow the instructions not what you provide. Throw away the wrong item and provide the screenshot. The screenshot must contain character nickname, ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking), and server time (for this put the mouse on the small moon/sun near the navigating map). The chat on the screenshot must write: "You have discarded [the item]". For the refund, we will also need your account name. + link to the item in our game shop (for refund)

Hey @Ich you can only have one master for the character (LVL +500), but you can switch between the crafts every time you will have to downgrade one craft to 499 and level another one to 500 with the master quest, but what most players do is one character for each craft.

Hey @Cleopi, I'm very sorry to see that this happened to you but unfortunately, we have rules on the server about punishments and on that list, we can't set anything by whisper offenses you can use the block option ingame and clear the whisper that's my best advice.

Sorry for this situation, I've sent the image with all information for the admins they will decide what has to be done.

Hey, nancy fox is a moderator and she replies to topics, as she likes because the main objective of the team is to help all users with their problems and questions.

Thanks for your suggestion, I'll forward it to our admins to see their opinions, but I'm almost every time online on the forum so if you have some questions or problem you can make a topic or a dm here and I'll answer you.

Hey sorry for this, I will ask the admins if it's possible to reward the players that lost their medals and ap in some way, please wait for the next reply, but probably this was some problem with VPN or your internet that cause this, if that's the case we can't return anything, could you please inform me the date/time this happened.

If you did all we've said, maybe the problem is in your windows 11, I know it's boring to install windows 10 and try but you don't have anything to lose, maybe that's the problem.

The instance entries were reset, sorry for this inconvenience, unfortunately, we can not control when this type of thing can happen. The admins solved it as fast as possible.

It won't change anything I think.

You have to install it, we post all the events, and maintenance times here and there, also you can interact with the community its very good to install it and join euroaion discord. I'll leave a link below. https://discord.gg/McCtwkh

@mostafa76from what we watch there's nothing wrong with your last node connection, my best advice is to use VPN (VPNGAME is the best in my opinion) and redownload the launcher from the website.

You have to be on the euroaion discord, or try to add her to your friend's list.

Greetings @Hasch66, Could you please take a look at this link Possible problems with the game client - ISSUES WITH CLIENT - Perfect quality European private server of Aion - EuroAion.com and install those 3 programs at the start, after it let me know if it's solved or if u still need more specific help.

Hey @don If you made a donation and the funds were debited from your balance, but you did NOT receive the coins (after 1 hour) - contact Admin/Thealmighty in private messages. Please, specify the following information immediately: The essence of the problem (money was withdrawn but no coins arrived, funds were withdrawn several times, etc.) Payment method (1 or 2) and payment way (Bank card, qiwi, cryptocurrency, etc.) Your username The last 4 digits of your card or wallet if it is not a Bank card payment The email address that you specified when donating (if the system asked you to specify it) Date and time of donation Screenshot from your payment system, where you can see the debits.

Hey, your ping jump from 70-6700? when u enter server 116? this ain't normal for sure could you please send us the graph so the admins can see what's going on. Lags and Freezes. The Form of Address to the Administration. - PROBLEMS IN GAME - Perfect quality European private server of Aion - EuroAion.com

Hey @mostafa76 and @iamgoodnews the problem persists or did it get fixed after the maintenance time?

I'll forward your screenshot to the admins, so we can advise you what's your best option to improve your ping, and which is the main cause of your loss, please wait for my next reply here.

So the final point is if you get attacked in Danaria spawn by a bard skill and the guards don't react, it is normal, that's how the skill works like it was on the 4.6 retail, and we won't ban/warm any of these bards.

Every dungeon that is on the list yes, you will drop both items with a lower percentage on the meat item of course. 4:1

Unfortunately, we can't punish the player because this is how the bard skill works like it was on retail back in the days, to summarize we don't ban the bards if they do this and the guard doesn't react.