Account suspended

[Alphatank 0]

Hello, 

I'm a new player, I created my account yesterday, I'm already level 43 and since the server crash, my account has been suspended.
Can you unblock the problem for me please?
In-Game Character: Alphatank (Elysian/Gladiator)

Thanks in advance. Have a good day.

[Christof 72]

Hey @Alphatank, so your account is suspended(banned) is that what you said? could you explain the problem or take a screenshot of the character section?

[Alphatank 0]

yes hello, following the crash on 10/07/22 the account that I created Elysian side I no longer have access to the games.
 faction: elysian
class: gladiator
pseudo: alphatank
level: 43
 Thank you in advance if you can solve the problem.
cordially

[TheAlmighty 1,057]

2 hours ago, Alphatank said:

yes hello, following the crash on 10/07/22 the account that I created Elysian side I no longer have access to the games.
 faction: elysian
class: gladiator
pseudo: alphatank
level: 43
 Thank you in advance if you can solve the problem.
cordially

Hello,

Could you please send me you username in the private messages?