I bought a set at the store but sent it to the wrong character

[danilofonseca 0]

I bought NPC BeritraInstancedDungeon ClothGloves 01 and NPC BeritraInstancedDungeon ClothPauldrons 01 in the website. but I made a mistake and sent these items to my character 'Edweneth'. would it be possible to transfer these items to my other character 'Lanying'? the items are still in my character's mailbox. Thank you so much.

[Christof 72]

Hello @danilofonseca, 

We can make a refund in this case within 48 hours' time. For this follow the instructions: 

Throw away the wrong item and provide the screenshot. The screenshot must contain character nickname, ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking), and server time (for this put the mouse on the small moon/sun near the navigating map). The chat on the screenshot must write: "You have discarded [the item]". 

 

For the refund, we will also need your account name.

+ link to the item in our game shop (for refund)

[danilofonseca 0]

hello.

my account  name is: danilofonseca

I threw away the items 'NPC BeritraInstancedDungeon ClothGloves 01' and 'NPC BeritraInstancedDungeon ClothPauldrons 01'

here are the links of the items;

https://euroaion.com/en-US/Shop/Details/111101683_1

https://euroaion.com/en-US/Shop/Details/112101632_1

Thank you very much for help me.

[TheAlmighty 1,100]

Hello,

The coins have been restored. Sorry for the awaiting.

Enjoy the game!