Bought item with ecoins to seel it for Kinah but it is not tradable

[brolifer 0]

Hello, I just tried to sell a NPC 65 Daevanion Harp (euroaion.com) but I didn't know it is not tradable, could I get 150 eCoins back?

Thanks!

[Christof 72]

Hello @brolifer,

We can make a refund in this case. For this follow the instructions: 
Throw away the wrong item and provide the screenshot. The screenshot must contain character nickname, ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking), and server time (for this put the mouse on the small moon/sun near the navigating map). The chat on the screenshot must write: "You have discarded [the item]". 

For the refund, we will also need your account name.
+ link to the item in our game shop (for refund).

I'll be waiting for your reply here.

 

[brolifer 0]

Hello @Christof,

Thanks for your reply, my account name is "brolifer" and this is the link of the item NPC 65 Daevanion Harp (euroaion.com), also find the screenshot attached.

Thank you!

[Christof 72]

You should get your coins soon.

Thanks, Christof.

[brolifer 0]

Got the coins, thank you!