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Takane    0

Hello, my game instantly crashes when i try to join a DD, a 1v1 or 3v3 arena, when i try to log out from the game or change character. I have already tried to unistall the game but it doesn't solve my problem.

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Christof    15

Hello @Takane,                                                                                                                                                                                                                                                          Send logs are caused by the corrupted game client and/or wrong software.
Please, install all the programs from the following topic:

https://forum.euroaion.com/topic/19-possible-problems-with-the-game-client/
even if you already have higher versions of those. 
Pay attention to the installation of DirectX!
In order to fix the game client, add the game to the white list of all your antimalware programs, including windows defender and firewall. Then check the game with the launcher. Make sure you didn't install any modifications to the game and downloaded the game client from us (without updating the other client). 

 

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Takane    0
38 minutes ago, Christof said:

Hello @Takane,                                                                                                                                                                                                                                                          Send logs are caused by the corrupted game client and/or wrong software.
Please, install all the programs from the following topic:

https://forum.euroaion.com/topic/19-possible-problems-with-the-game-client/
even if you already have higher versions of those. 
Pay attention to the installation of DirectX!
In order to fix the game client, add the game to the white list of all your antimalware programs, including windows defender and firewall. Then check the game with the launcher. Make sure you didn't install any modifications to the game and downloaded the game client from us (without updating the other client). 

 

Thank you for your answer, i downloaded what u sent me but it changed nothing, i want to specify that i don't have "send log" message when my game crashes.

compressée.mp4

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