Sign in to follow this  
phy

Move untradeable shop item

Recommended Posts

phy    21

Hi, I bought an armor skin from the shop some time ago (Harehood, [item: 110910386]) and just realized that it can't be stored in the account warehouse nor traded.
I don't need it on the character I bought it for. Is it possible to get the item moved from one character to another? Considering they are on the same account.

Share this post


Link to post
Share on other sites
Mr. Domik    22

Hello,
The items can be exchanged/refunded or restored if they were purchased within 24h before your message to us.
For this follow the instructions: 
Throw away the wrong item and provide the screenshot. Screenshot must contain
- character nickname, 
- ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking) 
- server time (for this put the mouse on the small moon/sun near the navigating map). 
- chat on the screenshot must write: "You have discarded [the item]".  (system chat)
IT MUST BE ONE SCREENSHOT! DON'T CUT IT!

We will also need your character name and link to the item in our game shop.

Example:

Спойлер

image.thumb.png.190c7befc6a765a9c2aeba3c8d2ef76c.png

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this