Blackwall 16 Posted June 28, 2020 (edited) EDIT: I posted in the wrong sub forum. Apologies. Any mod please feel free to move thos topic to the correct sub forum. As title says. I opened the surveys which you get upon creating a character and normally received all the lucky vinna but the booster packs and the 7-day mount vanished into thin air. Any way I can get those retroactively? Kind regards, Blackwall Edited June 28, 2020 by Blackwall Share this post Link to post Share on other sites
TheAlmighty 1,101 Posted June 29, 2020 Hello, If the problem is the promotion for asmodians, then it was until 28.06 inclusively. https://forum.euroaion.com/topic/2032-maintenance-1706-description If you're talking about bonuses for new players: 1) they disappear if you don't take them for a while 2) they are only available for the 1st character on the account. Share this post Link to post Share on other sites
Blackwall 16 Posted June 29, 2020 I believe it was the first character bonus as my friends and I just started playing a couple days ago. I immediately opened it upon receiving the survey (like, a few seconds later). Kinda bummeed out I don't have a mount right now as opposed to all my friends that started with me. Share this post Link to post Share on other sites