first download, client update errors: there is no file on server

[danistuz 0]

hi there! it's my first time downloading the client. the download goes just fine but I have some issues right after I press the "play" button.

I've already used the "check" button, downloaded again the client and then tried to restart the client with a VPN like another post said. My firewall and antivirus are disabled, I even checked any recent activity and it's empty. I hope you have some advices for me.

error log:

04:25:46	Objects\pc\lm\mesh\Mesh_Meshes_000.pak	There is no file on server
04:25:46	L10N\2_plk\data\Strings\client_strings_etc.xml	There is no file on server
04:25:46	Objects\pc\lm\mesh\Mesh_Textures_084.pak	There is no file on server
04:25:46	Objects\npc\Customizing\Customizing_000.pak	There is no file on server
04:25:46	L10N\2_fra\data\Strings\client_strings_etc.xml	There is no file on server
04:25:46	L10N\2_esn\data\Strings\client_strings_item3.xml	There is no file on server
04:25:46	Objects\pc\lf\mesh\Mesh_Meshes_071.pak	There is no file on server
04:25:46	Objects\pc\df\mesh\Mesh_Meshes_000.pak	There is no file on server
04:25:46	Objects\pc\lf\animation\Animation_Animations_023.pak	There is no file on server
04:25:46	Objects\pc\lm\animation\Animation_Animations_025.pak	There is no file on server
04:25:46	L10N\2_esn\data\Strings\client_strings_etc.xml	There is no file on server
04:25:46	Data\Europe\Npcs\Npcs.pak	There is no file on server
04:25:46	L10N\2_ita\data\strings\client_strings_item3.xml	There is no file on server
04:25:46	L10N\2_trk\data\Strings\client_strings_item3.xml	There is no file on server
04:25:46	Objects\pc\df\mesh\Mesh_Meshes_070.pak	There is no file on server
04:25:46	Data\Animations\Animations.pak	There is no file on server
04:25:46	L10N\2_fra\data\Strings\client_strings_item3.xml	There is no file on server
04:25:47	Objects\pc\lf\mesh\Mesh_Meshes_000.pak	There is no file on server
04:25:47	L10N\2_trk\data\Strings\client_strings_etc.xml	There is no file on server
04:25:47	Objects\pc\dm\mesh\Mesh_Textures_042.pak	There is no file on server
04:25:47	L10N\2_deu\data\Strings\client_strings_etc.xml	There is no file on server
04:25:47	Data\PC\PC.pak	There is no file on server
04:25:47	Objects\pc\dm\mesh\Mesh_Meshes_000.pak	There is no file on server
04:25:47	Data\Items\path.pak	There is no file on server
04:25:47	L10N\2_deu\data\Strings\client_strings_item3.xml	There is no file on server
04:25:47	L10N\2_eng\data\Strings\client_strings_etc.xml	There is no file on server
04:25:47	Objects\pc\lf\animation\Animation_Animations_022.pak	There is no file on server
04:25:47	L10N\2_esn\SystemCfgLocal.cfg	There is no file on server
04:25:47	L10N\2_esn\data\dialogs\event_branch\event_badn.html	There is no file on server
04:25:47	L10N\2_esn\data\Strings\client_strings_quest.xml	There is no file on server
04:25:47	L10N\2_fra\data\Strings\client_strings_item2.xml	There is no file on server
04:25:47	L10N\2_fra\data\Strings\client_strings_npc.xml	There is no file on server
04:25:47	L10N\2_eng\data\Strings\client_strings_npc.xml	There is no file on server
04:25:47	L10N\2_esn\data\Strings\client_strings_npc.xml	There is no file on server
04:25:47	Sounds\motion\path.pak	There is no file on server
04:25:48	L10N\2_eng\SystemCfgLocal.cfg	There is no file on server
04:25:48	L10N\2_fra\SystemCfgLocal.cfg	There is no file on server
04:25:48	L10N\2_deu\data\Strings\client_strings_item2.xml	There is no file on server
04:25:48	L10N\2_deu\SystemCfgLocal.cfg	There is no file on server
04:25:48	Objects\pc\lm\animation\Animation_Animations_024.pak	There is no file on server
04:25:48	L10N\2_deu\data\Strings\client_strings_npc.xml	There is no file on server
04:25:48	L10N\2_deu\data\Strings\client_strings_quest.xml	There is no file on server
04:25:48	L10N\2_eng\data\Strings\client_strings_quest.xml	There is no file on server
04:25:48	L10N\2_esn\data\dialogs\80000-84999\quest_q80481.html	There is no file on server
04:25:48	L10N\2_esn\data\Strings\client_strings_item2.xml	There is no file on server
04:25:48	L10N\2_fra\data\Strings\client_strings_item.xml	There is no file on server
04:25:48	L10N\2_ita\SystemCfgLocal.cfg	There is no file on server
04:25:48	L10N\2_eng\data\dialogs\event_branch\event_badn.html	There is no file on server
04:25:48	Data\Quest\Quest.pak	There is no file on server
04:25:48	L10N\2_plk\SystemCfgLocal.cfg	There is no file on server
04:25:48	L10N\2_deu\data\dialogs\80000-84999\quest_q80481.html	There is no file on server
04:25:48	L10N\2_eng\data\dialogs\80000-84999\quest_q80481.html	There is no file on server
04:25:48	Objects\Objects_Mesh_003.pak	There is no file on server
04:25:48	L10N\2_trk\SystemCfgLocal.cfg	There is no file on server
04:25:48	Objects\Objects_Mesh_002.pak	There is no file on server
04:25:49	Textures\ui\emotion\path.pak	There is no file on server
04:25:49	L10N\2_deu\data\dialogs\event_branch\event_badn.html	There is no file on server
04:25:49	L10N\2_ita\data\strings\client_strings_quest.xml	There is no file on server
04:25:49	L10N\2_ita\data\strings\client_strings_npc.xml	There is no file on server
04:25:49	L10N\2_trk\data\dialogs\80000-84999\quest_q80481.html	There is no file on server
04:25:49	L10N\2_fra\data\dialogs\event_branch\event_badn.html	There is no file on server
04:25:49	L10N\2_plk\data\Dialogs\80000-84999\quest_q80481.html	There is no file on server
04:25:49	L10N\2_ita\data\strings\client_strings_item2.xml	There is no file on server
04:25:49	L10N\2_trk\data\Strings\client_strings_item2.xml	There is no file on server
04:25:49	L10N\2_plk\data\Dialogs\event_branch\event_badn.html	There is no file on server
04:25:49	L10N\2_trk\data\Strings\client_strings_npc.xml	There is no file on server
04:25:49	L10N\2_plk\data\Strings\client_strings_npc.xml	There is no file on server
04:25:49	L10N\2_trk\data\dialogs\event_branch\event_badn.html	There is no file on server
04:25:49	L10N\2_ita\data\strings\client_strings_skill.xml	There is no file on server
04:25:49	L10N\2_trk\data\Strings\client_strings_quest.xml	There is no file on server
04:25:49	L10N\2_fra\data\dialogs\80000-84999\quest_q80481.html	There is no file on server
04:25:49	L10N\2_ita\data\dialogs\80000-84999\quest_q80481.html	There is no file on server
04:25:49	L10N\2_ita\data\dialogs\event_branch\event_badn.html	There is no file on server
04:25:49	L10N\2_plk\data\Strings\client_strings_quest.xml	There is no file on server
04:25:49	L10N\2_fra\data\Strings\client_strings_quest.xml	There is no file on server
04:25:50	L10N\2_trk\data\Strings\client_strings_skill.xml	There is no file on server
04:25:50	bin64\dbghelp.dll	There is no file on server
04:25:50	Objects\pc\lm\animation\Animation_Animations_000.pak	There is no file on server

[Diantria 0]

I am having the same problem. The only difference is that my game has been installed for over a year, and this is the first time this has happened. I sent in a ticket on EuroAion discord. So far, no response. Is this a widespread issue? And is there a fix for this?

[Timestamp 30]

I fixed it by downloading a new launcher

[danistuz 0]

I've tried to download it again twice already but I had no luck. I'm going to try to donwload it from torrent but I doubt it will have any effects  

[Admin 422]

a) Add the game to the white list of all your antimalware programs inclusind Windows defender and in firewall.
b) Right ckick on the game folder -> Properties -> Remove the checkmark from the attribute "read only" -> OK. Start the launcher.

 

[danistuz 0]

for some strange reason I cannot remove from any computer's folder "read only" status even if I'm administrator. I guess the problem is mine anyway -.- 

[danistuz 0]

does it mean it's still "read only"?

[Yehor 1]

Same problem. 86 missed files. Yesterday i had luggs in game. I went out and saw this messege. i made all that was written. added everywhere. Deleted that files and downloaded from torrent. Nothing helps. I really have no idea now, what shall i do?  

Edited November 23, 2023 by Yehor

[Admin 422]

22 минуты назад, Yehor сказал:

Same problem. 86 missed files. Yesterday i had luggs in game. I went out and saw this messege. i made all that was written. added everywhere. Deleted that files and downloaded from torrent. Nothing helps. I really have no idea now, what shall i do?  

The problem was on our side. Try it now.

[Yehor 1]

It works, thanks

[danistuz 0]

the client is now working but it doesn't recognize my account. I can login on the site but as I launch the game it says that my id or password are not correct. I've triple checked to be sure.

[danistuz 0]

nvm, I'm dumb -.-''