abyss accessories

[kageshino 1]

Hey guys, I've been on hiatus for a while but plan to come back. I have a problem because before my break I spent AP points and ceranium medals on a pvp necklace, but due to fatigue I bought a magic one and not a physical one:< would it be possible to exchange it for the right one or return the AP/ceranium medals?
below I'm posting a screenshot with the name of the character and the item, magic stats are underlined in parentheses

 

Edited January 30, 2023 by kageshino

[Shamana 49]

24 минуты назад, kageshino сказал:

Hey guys, I've been on hiatus for a while but plan to come back. I have a problem because before my break I spent AP points and ceranium medals on a pvp necklace, but due to fatigue I bought a magic one and not a physical one:< would it be possible to exchange it for the right one or return the AP/ceranium medals?
below I'm posting a screenshot with the name of the character and the item, magic stats are underlined in parentheses

 

Usually the Administration makes concessions to the players in such situations.

[kageshino 1]

1 hour ago, Shamana said:

Usually the Administration makes concessions to the players in such situations.

Who should I write to about this then?

[sophisticated 241]

Hello!

In this case, we cannot exchange your neckle because more than 24 hours have passed since the purchase.
Hope for your understanding.