Disconecting in Character Creation

[Yukumai 0]

Hey im trying to create my first character but i keep disconecting within 5 minutes before i can finish it. 
What might be the issue here?

[sophisticated 241]

1 минуту назад, Yukumai сказал:

Hey im trying to create my first character but i keep disconecting within 5 minutes before i can finish it. 
What might be the issue here?

Hello!

Kindly ask You to press "Check nickname" button time to time and problem will disappear.

Thank you for appeal!