Infinity Shard rollback scroll didnt work

[Aboobabf 0]

I used infinity shard rollback scroll 45 hours ago, it didnt work, i have scroll cooldown 3 hours currently and no entry.

[sophisticated 241]

Hello, 

can you please clarify your nickname?

[sophisticated 241]

Also please provide a screenshot that shows scroll cd and your nickname. 

Thank you!

[Densetzu 23]

don't you have logs to see players in game actions ? why do you need his screenshot?

 

[Aboobabf 0]

Vinterriket, 46 hours reuse time, so i used it 44 hours ago, my mistake

[Aboobabf 0]

I'm pretty sure i bought 2 scrolls and i used them both to do x2 one more time but only one of them worked what seems like, because i could only do x1, i thought maybe i forgot it, but it has cooldown

[Aboobabf 0]

Another person from my legion has the same problem, is this solvable somehow?

Cant really say when i used the first scroll, somewhere around friday believe

I bought both scrolls from the broker also friday +-, and the last one just before i posted here, to check cooldown

Edited September 13, 2022 by Aboobabf

[sophisticated 241]

Information sent to Administration. 

[Aboobabf 0]

Maybe there was a dungeon cooldown reset last week, so my 3/2 entries would also reset to 2/2

[Aboobabf 0]

Very cool, thanks for reset, can you check another character also? Docvictor,  same problem same time

Edited September 18, 2022 by Aboobabf

[Aboobabf 0]

Nevermind, dungeons reset seems like, problem solved, thanks

[sophisticated 241]

Hello! 

All CDs was reseted yes.