Christof

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Posts posted by Christof

  3. Posted

    Hey, your new on the server and probably you haven't ear about it, we do not ban/mute any player for whispers for that you have the ingame block option to use it, please just ignore him and do what I said.

    We could take some actions if the text were on a shop/legion / LFG or  normal chat.

    Have a good game.

  4. Posted

    2 minutes ago, Ozimoz said: 
    
Look, there is evidence above, I said her old e-mail = arapgirli1234@gmail.com
     
     

    It doesn't show much, we need clear screenshots that he sold the account with money involved innit, we never ban a player for email change or some people saying that he sold the account, that doesn't happened.

  6. Posted

    Hey @Paralyzed, this problem can be solved if you add the game to the white list of all your antimalware programs including Windows defender and in the firewall. Reboot the PC and start the launcher after it right-click on the game folder -> Properties -> Remove the checkmark from the attribute "read-only" -> OK. Start the launcher.

    • Like 1

  7. Posted

    18 hours ago, Ozimoz said:

    On Game Character Name İs : Dagomer

    5 Star Gunner

    You Can Check The İp Adresses you can see entries from different countries

    Old Email : arapgirli1234@gmail.com

    Hey, we can not ban an account just because the active user is from a different IP, that doesn't make sense, if he really sold the account we need clear proof.

  8. Posted

    On 04/06/2022 at 7:26 AM, KKSLPWW said:

    Hello,

    The transaction via EU card in Digiseller returns this message after I approved the transaction in 3D secure bank app (with enough funding available)

                           Not found
    Transaction is expired or does not exist

    No money was taken from the bank account.

    All I can say is try another method or maybe you have a problem with your bank card, is not possible for us to have more payment methods, all options are available on the website, we understand that some of them don't work for most of you, but don't forget what's going on in the world at the moment that's blocking the payments.

  13. Posted

    Hey @Ryonx1, the game isn't only made of events and we can't put them every time, they have certain times to be on the game, so be aware of the discord and forum that's all I can say.

     

     

  15. Posted

    17 hours ago, Tornike said:

    Update: I can log in with Exitlag Only with Any other Route except Frankfurt. But Frankfurt has lowest ping, other Routes are useless.

    Hey @Tornike, if you have some problem with that program we can't really help you, maybe contact their support to know more about the route problems, but I can advise you to get VPNgame (I'm not getting paid to say this) is one of the best ones in the market to use.

  17. Posted

    Hey @Veron, we need clear evidence that he is using some type of bot system to farm the mobs, and the same for the kinah sell we need to see proof that's really him selling the kinah if you have these please send it here, we can't just ban a player like this.

  20. Posted

     

    Hey @Hardilore,

    If you made a donation and the funds were debited from your balance, but you did NOT receive the coins (after 1 hour) - contact Admin/Thealmighty in private messages.

    Please, specify the following information immediately:

    • The essence of the problem (money was withdrawn but no coins arrived, funds were withdrawn several times, etc.)
    • Payment method (1 or 2) and payment way (Bankcard, qiwi, cryptocurrency, etc.)
    • Your username
    • The last 4 digits of your card or wallet if it is not a Bank card payment
    • The email address that you specified when donating (if the system asked you to specify it)
    • Date and time of donation
    • Screenshot from your payment system, where you can see the debits

  21. Posted

    Hello @chrome, 

    We can make a refund in this case. For this follow the instructions: 

    Throw away the wrong item and provide the screenshot. The screenshot must contain character nickname, ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking), and server time (for this put the mouse on the small moon/sun near the navigating map). The chat on the screenshot must write: "You have discarded [the item]". 

     

    For the refund, we will also need your account name.

    + link to the item in our game shop (for refund)

  22. Posted

    Hey @christin,

    So for the correct start of the game, it is necessary to check the files and get the updates. Please, press the "check" button in the launcher before starting the game but if the previous solution didn't help, please, re-download our launcher: https://euroaion.com/files/euroaion.exe, with all of these changes you should be able to join our server, let me know if your problem got solved.

    Regards Christof.

     

     

  24. Posted

    If the players write something that goes against our rules, and you've got proof of it(screenshot or video) we will do something about it, and yes we care about all players on the server, and please send that information to us.