Hi!
I just wanted to add, this isn't a generational thing. Aion has had this issue of high levels (or rather, high-geared) players not wanting to help out lower gear players since it's release on EU/NA. This 'problem' exists more so on a server that does not receive updates, because the gap between a geared player and a new 65 is larger.
To explain that further: when the 65 cap released on the official servers, you had a very significant amount of players in fully socketed level 60 gear (and an upgraded weapon), who then just had to level up and re-gear for relatively minor gains compared to their upgraded level 60 gear. Those are much more efficient, and as such, easier to take along, than players who just reached level 65 in the freely provided Daevanion gear, which is the bulk of the lowlevel/new 65 players we get here.
Taking lower geared players along, or not, is a choice everybody should make for themselves - I can definitely understand players in full Hyperion gear not wanting to carry new players through Sauro or even Tiamat Fortress, because there's realistically nothing in it for them. At the same time, it is of course ironic when people require (nearly) full Hyperion gear to go kill Hyperion...
The solution is simple, though: find a good Legion to play with, and show yourself as a nice and active member. People within that Legion will then want to take you to other instances or PvP stuff, even when you're technically not geared enough to do that content. Plus you're making friends in the process!
Cheers, hope you enjoy the game!