To be honest, I am not sure how can they even consider their reaction the most "fair" to everyone. When they removed rewards from a dungeon that is available for almost the entirety of the server.(Steel Rake)
Then removed Steel Rose scrolls, that was anyway soloable for an amount of people only, and now the people who have reset scrolls still can laugh at the admins for literally gifting them kinah. (I am one of them)
It is okey to make mistakes, but it is stupid to throw your own realism to a crowd and declare it as a truth. In truth you took away the fairness when both you removed Steel Rake drops and Steel Rose scrolls, it does not matter if people could or could not play, the truth is that you even removed the possibility of them having the chance thus you putting them into an unfair situation.(ie.: I have a friend who had a work deadline could not play first 4 days of the event, but now does not have oppurtunity to do anything what people could in the first 4 days) And yes blabla life is not always fair, well this is a game and we want a game to be fair.
About the steel rose scrolls... I guess you would not even consider giving the kinah and the ecoins back to the players after removing these scrolls that exist ingame, because you are too "busy".
You have so much power, but instead of working with it you just look for the most lazy solutions as possible that satisfies your own gratification instead of the mass.