Lorisen

Imagine you’re an Asmo, fully geared in Blood Marks +1, doing a quest with your buddy. Suddenly, here comes a fully decked-out Elyos — and not just that, they’ve got their PvP buff on. Taking down a guy like that? Now that’s a real challenge. Almost like fighting a Dark Souls boss. In that case, a 2x online advantage for Elyos? Totally justified! That’s just how we live.

As an Asmo, I’d like to officially apologize for our soldiers patrolling every bush and rock around the garrisons. We didn’t mean to interfere with your quests — we just assumed you were a gifted and experienced warrior, capable of taking down a whole crowd on your own. Also, we kind of feed on Elyos tears, so… you understand, we couldn’t miss the opportunity 😂 Jokes aside, I wouldn’t say it’s all one-sided — Elyos give us Asmos plenty of trouble too sometimes. Especially those who are already fully geared and just looking for some fun. Objectively, yes — Elyos do have lower online numbers. But let others worry about that. As for you — come join us on the dark side... At the very least, it’s fun here. And rumor has it — we’ve got cookies 😈

Hi. If I'm not mistaken, the Elyos race always has a 10% buff due to low influence. This gives them a decent advantage in PvP, even for poorly geared players. Also, capturing forts doesn't require many players. You just need to find a couple of people who want to do the weekly quests. Sometimes players even complete them solo — it depends more on experience than on gear.

I literally posted just yesterday — maybe you should check in here more often. I can even start taking screenshots just for you, so you don’t jump to empty conclusions. Now, about voting — sure, it's nice that voting technically exists. But the real question is: do you actually get Ecoins for it? I’m pretty sure you don’t, and your laughing kind of confirms it. So what’s the point of voting then? Exactly — none. As for your advice to “not mumble” — right back at you!

What particularly bothers me is the tolerance towards bots. At least that's the conclusion I draw from my topic that hasn't been addressed for almost a month, despite plenty of video evidence that's hard to argue with. By the way, even mentioning this in other topics gets deleted by moderators without explanation. This last factor (bots) really breaks the game's economy since they farm 24/7 and most likely withdraw money to real life. Otherwise, the server is generally not bad. The only thing I'd like is for free voting to be returned.

Dear Administration and Support Team, I am extremely disappointed with the way this is being handled. This server is initially positioned as a project of “ideal quality.” But what exactly do you mean by “quality”? Isn’t fighting bots, cheaters, and unfair gameplay supposed to be a core part of that? What I see in reality: there is no sign that my topic is being taken seriously. It feels like only generic replies are given, just to create an illusion of action. Any valid criticism gets removed, and messages sent to admins via private messages or the feedback form remain unanswered. The issue is simply being ignored and silenced. So the question is — are you fighting the bots, or the honest reaction of players pointing out the problem? If you truly care about the quality and reputation of this server, now is the time to prove it through actions, not just words.

Good Day, Kindly reminding you — the server barely restarted, and the bot owners are already back to farming aether. In my opinion, the evidence already gathered is more than enough to take full action and punish the bots. If moderators or GMs are not involved in these schemes, then all that’s needed is the will and some dedicated time to deal with it seriously. I truly hope this topic won’t follow the same path as the previous case, where a player was first promised an investigation, only to be told later that nothing was found — and only thanks to their persistence was the bot eventually punished. I’ve already mentioned that case earlier, and now I hope my own persistence will also be enough to see this matter resolved. Please let me know once there are any updates on this issue.

Great news! Thanks

I actually saw some very active players in the English thread — and credit to them, they reached out to Introserv and managed to get some useful info out of it. Everyone is just trying to understand what’s really going on and how soon the situation might improve. It’s nice to see people from different parts of the community getting involved and helping each other piece things together.

Oh wow, your calm and optimism are truly inspiring 😄 At this point, I’d personally be thrilled just to log back into my character someday — anything beyond that would already feel like a miracle!

So basically, we’re just being asked to vent our frustration (within reasonable limits), but unfortunately, that won’t bring us any closer to understanding the real situation — specifically, when they’ll hand over the server so the next stage, restoring from backup, can begin.

So, since you’re directing us to https://introserv.com/, can we actually contact them to ask when they will finally grant you access to the server? Is it useful to push them on this matter, or is it more about just expressing frustration without expecting a concrete response? In other words, if we do reach out, can we demand something specific from them, or will it be just venting?

Thanks for confirming that all character data at the time of shutdown is safe. Just to clarify — do you mean that a backup was made right before the server was taken offline for the hardware replacement? Or was it an automatic daily backup that just happened to be recent? Just curious how up-to-date the saved data is. Thanks a lot!

You mentioned: “Once we get access, we’ll face a huge amount of manual work to rebuild the entire environment from scratch.” Could you clarify how big that workload really is — are we talking about days, weeks, or more? As far as I understand, the server has been running for about 5 years, which is roughly the average lifespan of a private server. Just a thought — something tells me that the manual restoration might take so long that you may decide to wipe and relaunch the server from scratch. How accurate do you think my guess is?

When you say the server won’t be coming back online “in the near future,” could you please clarify what kind of timeframe we’re talking about? Are we looking at a matter of days, weeks, or potentially longer? Just trying to understand what to expect.