Pay attention!
Email is the main proof of account ownership. If you do not have access to the email and you do not remember it, then it will be more difficult to restore the account.
- If you have access to your account, remember the email, but there is no access to it, then you can simply change the email in your profile on the website. This will only require confirmation by password. Access to the mail itself is not needed.
- If you don't remember the email:
Provide the following information to our email support@euroaion.com . In the message, specify:
- the reason for the contact (lost email / no access to the email);
- username/account name/ login name;
- list of characters on the account (including deleted ones. A detailed list with nicknames, classes, levels);
- operations on donations (bills);
- screenshots of characters (old, up to level 65);
- date of account creation;
- date of last login;
- the list of possible emails, words that it may contain.