i cant log in

[fraoulas 0]

i turned antivirus off and still cant log in
it says error 1023 

[TheAlmighty 1,100]

Hello, 

Install relevant drivers for you video card.

Also install DirectX. A sufficient version of the program (June, 2008) can be downloaded from the official website . Open the file and choose any folder where the file will be unpacked. Then go to the folder and open the installing file .exe, it will install the program if necessary. ATTENTION! After you launch the downloaded file, it will ask you to provide the path for the unpacking of the files. One more time: it is only unpacking! After the unpacking you must open the provided folder and launch the installation with the file DXSETUP.

[fraoulas 0]

i did the 2nd and 3rd step but i cant do the first "install relevant drivers for my video card" and still same error
 i did restart my pc too still doesnt work 

Edited November 29, 2019 by fraoulas

[TheAlmighty 1,100]

18 minutes ago, fraoulas said:

i did the 2nd and 3rd step but i cant do the first "install relevant drivers for my video card" and still same error
 i did restart my pc too still doesnt work 

Try also to remove files  SystemOptionGraphics and system from the game folder and then start the game. 

[fraoulas 0]

which folder contains this file :systemOptionGraphics ?
i removed the system folder from objects

[TheAlmighty 1,100]

1 minute ago, fraoulas said:

which folder contains this file :systemOptionGraphics ?
i removed the system folder from objects

They must be in the game folder, not in the other folders. Just euroaion

[fraoulas 0]

i dont have any of these files on euroaion folder

 

[TheAlmighty 1,100]

Just now, fraoulas said:

i dont have any of these files on euroaion folder

 

Then the problem is in the drivers. You need to check them and update. 

[fraoulas 0]

do u have time for teamviwer?

[TheAlmighty 1,100]

2 minutes ago, fraoulas said:

do u have time for teamviwer?

Sadly, cannot help you with it. You can search for that on google.