一只无情的嘤嘤怪 1 Posted Tuesday at 11:35 AM (edited) Today i bought a wrong Mount to my friend from the other people. Could administration help for exchanging [item: 190100384] Black Violet Corgi to [item: 190100379] Coco Character: Lulala Side: Elyos Edited Tuesday at 11:37 AM by 一只无情的嘤嘤怪 Share this post Link to post Share on other sites
TheAlmighty 1,152 Posted yesterday at 09:07 AM Hello, Items can be exchanged/refunded or restored if they were purchased within 24h before your message to us. For this follow the instructions: Throw away the wrong item and provide the screenshot. Screenshot must contain - character nickname, - ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking) - server time (for this put the mouse on the small moon/sun near the navigating map). - chat on the screenshot must write: "You have discarded [the item]". (system chat) IT MUST BE ONE SCREENSHOT! DON'T CUT IT! We will also need your character name. + link to the item in our game shop EXAMPLE: Spoiler Share this post Link to post Share on other sites
一只无情的嘤嘤怪 1 Posted yesterday at 12:04 PM 2 hours ago, TheAlmighty said: Hello, Items can be exchanged/refunded or restored if they were purchased within 24h before your message to us. For this follow the instructions: Throw away the wrong item and provide the screenshot. Screenshot must contain - character nickname, - ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking) - server time (for this put the mouse on the small moon/sun near the navigating map). - chat on the screenshot must write: "You have discarded [the item]". (system chat) IT MUST BE ONE SCREENSHOT! DON'T CUT IT! We will also need your character name. + link to the item in our game shop EXAMPLE: Reveal hidden contents Character Name: Lulala Discarded Item: Black Violet Corgi Wanted Item: Coco Share this post Link to post Share on other sites
TheAlmighty 1,152 Posted 6 hours ago Hello, Thank you for the screenshot. The item has ben sent to your game mail. Enjoy the game! Share this post Link to post Share on other sites