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[Narisse 0]

Hello. I have an account i can not access. It says i have to confirm my email adress, and the confirmation email was sent but i did not get any email, both the inbox and the spam folders are empty. I've found an old confirmation email from 2020. Its possible that i've forgotten to verify my email adress back then. What can i do now? I have characters on that account i do not want to lose them. I appreciate your help. 

[TheAlmighty 1,150]

20 hours ago, Narisse said:

Hello. I have an account i can not access. It says i have to confirm my email adress, and the confirmation email was sent but i did not get any email, both the inbox and the spam folders are empty. I've found an old confirmation email from 2020. Its possible that i've forgotten to verify my email adress back then. What can i do now? I have characters on that account i do not want to lose them. I appreciate your help. 

Hello,

Seems like you did forget to verify the account back then. What email service do you use? Gmail, hotmail, outlook, etc.

[Narisse 0]

I'm using Gmail.

I've tried the password change, that e-mail arrived in 5 seconds.

[TheAlmighty 1,150]

49 minutes ago, Narisse said:

I'm using Gmail.

I've tried the password change, that e-mail arrived in 5 seconds.

Gmail should not be an issue. Are you sure that you're trying to enter with the right username? This can be the core of the problem. Please, send the username that you're entering and the email to me in private messages.