Accidentally bought the item to a wrong character

[一只无情的嘤嘤怪 1]

Hello, today my friend accidentally bought 1 Shield for  another ppl. But he dont know it is untradeable.    So he mail it to himself. And when he trade with the other ppl.........

Could administration help and return it to Ecoins?

 

[一只无情的嘤嘤怪 1]

Side: Elyso

Charname: Likethewind

[Veda 114]

2 часа назад, 一只无情的嘤嘤怪 сказал:

Side: Elyso

Charname: Likethewind

Hello,
The items can be exchanged/refunded or restored if they were purchased within 24h before your message to us.
For this follow the instructions: 
Throw away the wrong item and provide the screenshot. Screenshot must contain
- character nickname, 
- ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking) 
- server time (for this put the mouse on the small moon/sun near the navigating map). 
- chat on the screenshot must write: "You have discarded [the item]".  (system chat)
IT MUST BE ONE SCREENSHOT! DON'T CUT IT!

We will also need your character name.
+ link to the item in our game shop 

[一只无情的嘤嘤怪 1]

21 hours ago, Veda said:

您好，
如果在您给我们发消息前 24 小时内购买这些物品，则可以更换/退款或恢复。
为此，请按照说明操作：
扔掉错误的项目并提供屏幕截图。屏幕截图必须包含
- 角色昵称，
- 所有玩家或军团的排名（深渊排名列表，不是您自己的排名）
- 服务器时间（为此，将鼠标放在导航地图附近的小月亮/太阳上）。
- 屏幕截图上的聊天必须写：“您已经丢弃了[该项目]”。（系统聊天）
一定是一张截图！不要剪它！

我们还需要您的角色名称。
+ 链接到我们游戏商店中的物品 

character name： Likethewind

item link：Neostar Shield (euroaion.com)

[Veda 114]

В 01.06.2024 в 17:19, 一只无情的嘤嘤怪 сказал:

character name： Likethewind

item link：Neostar Shield (euroaion.com)

 

The coins have been returned