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Norageplz

mount

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Norageplz    1

when buying a kinah mount in ecoins the person is deceiving, he sent me ( Undead Sabertooth ) instead of ( Black Kirrus Yin ) is it possible to change it please?

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TheAlmighty    1,101

Hello,
The items can be exchanged/refunded or restored if they were purchased within 24h before your message to us.
For this follow the instructions: 
Throw away the wrong item and provide the screenshot. Screenshot must contain
- character nickname, 
- ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking) 
- server time (for this put the mouse on the small moon/sun near the navigating map). 
- chat on the screenshot must write: "You have discarded [the item]".  (system chat)
IT MUST BE ONE SCREENSHOT! DON'T CUT IT!

We will also need your character name.
+ link to the item in our game shop

Example:

Spoiler

image.png

 

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Norageplz    1
Posted (edited)

the mount was purchased on March 14, is it good?

Edited by Norageplz

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