Bugged Quest : Secrets of the Temple

[pindigo 10]

I can not extract wall fragments in inside the Iracus Temple Cavern. I see them but not able to do anything to them. 

[TheAlmighty 1,101]

Hello,

There are some walls looking like being active, but they are wrong ones. Search around, sometimes they are lower or higher, and you will find them.

[pindigo 10]

1 hour ago, TheAlmighty said:

Hello,

There are some walls looking like being active, but they are wrong ones. Search around, sometimes they are lower or higher, and you will find them.

Hello it seems that this is not the case. I also can not do the quest "The Calydon Ruins" it requires me to make a rubbed copy of the Calydon Stone plates. But I also can not do it. It seems that the quests that require extracting or something of the same sort, is bugged for my character. I have done this on my other accounts with no problem this is the only Account it doesn't work on. please check. As you can see in the image below. I keep clicking the first stone but nothing happens it just keeps on running to the wall. 

[TheAlmighty 1,101]

14 minutes ago, pindigo said:

Hello it seems that this is not the case. I also can not do the quest "The Calydon Ruins" it requires me to make a rubbed copy of the Calydon Stone plates. But I also can not do it. It seems that the quests that require extracting or something of the same sort, is bugged for my character. I have done this on my other accounts with no problem this is the only Account it doesn't work on. please check. As you can see in the image below. I keep clicking the first stone but nothing happens it just keeps on running to the wall. 

 

Spoiler

 

Have just checked the quest, and everything worked fine. 
We have recently received several reports from you and all of them are quite unique, meaning that no one else reports to have same problems. Therefore we think that the issue can be still in your game client.

As the checking didn't help you before, we can only suggest to redownload the game. Add it to the white list of all your antimalware programs, including windows defender, as soon as the download starts, so files will not be corrupted. 

[TheAlmighty 1,101]

Or the other problem with the plates can be due to the really small characters. You can try to jump to the plate, and then use it. 

[pindigo 10]

11 minutes ago, TheAlmighty said:

Or the other problem with the plates can be due to the really small characters. You can try to jump to the plate, and then use it. 

I did this with my even smaller character with no problem. Also I tried all the jumping around a while ago. Can you check my IGN is Tutsy

 

[TheAlmighty 1,101]

3 hours ago, pindigo said:

I did this with my even smaller character with no problem. Also I tried all the jumping around a while ago. Can you check my IGN is Tutsy

 

We can't check anything on your character. It is a normal char. So  the problem is in the game client.

[pindigo 10]

1 hour ago, TheAlmighty said:

We can't check anything on your character. It is a normal char. So  the problem is in the game client.

So what can I do? When I do file check with the game client it does not do anything. It doesn't download anything. it just checks for files and then says ready to play.

[TheAlmighty 1,101]

4 hours ago, pindigo said:

So what can I do? When I do file check with the game client it does not do anything. It doesn't download anything. it just checks for files and then says ready to play.

We can only suggest to redownload the game. Add it to the white list of all your antimalware programs, including windows defender, as soon as the download starts, so files will not be corrupted. 

[pindigo 10]

6 hours ago, TheAlmighty said:

We can only suggest to redownload the game. Add it to the white list of all your antimalware programs, including windows defender, as soon as the download starts, so files will not be corrupted. 

I don't have antimalware. or any anti virus program

[pindigo 10]

9 hours ago, TheAlmighty said:

We can only suggest to redownload the game. Add it to the white list of all your antimalware programs, including windows defender, as soon as the download starts, so files will not be corrupted. 

Hello I have redownloaded the game. And it is still the same issue. I can't get all the wall fragments and can not make copy of the Calydon Stone. I think the best solution for this will be for you to reset my quest or just give me the items stated in the quest. I have no other idea what to do my quest can not progress without these things. please.

[TheAlmighty 1,101]

1 hour ago, pindigo said:

Hello I have redownloaded the game. And it is still the same issue. I can't get all the wall fragments and can not make copy of the Calydon Stone. I think the best solution for this will be for you to reset my quest or just give me the items stated in the quest. I have no other idea what to do my quest can not progress without these things. please.

please, contact me in pm, providing account info. I will try to check it from your character.