shop item Accidentally bought the item to a wrong character

[一只无情的嘤嘤怪 1]

Hello, today I accidentally bought 3 Suits for a friend. But i dont know it is untradeable.    So i mail it to my character. And when i trade with him.........

Could kind administration help and swap these three for 6 x Assured Greater Felicitous Socketing Box (Eternal)

 

Side: Elyos
Charname: Maskotti

[TheAlmighty 1,099]

Hello,

We can return the coins for them. 

For this follow the instructions: 
Throw away the wrong item and provide the screenshot. Screenshot must contain
- character nickname, 
- ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking) 
- server time (for this put the mouse on the small moon/sun near the navigating map). 
- chat on the screenshot must write: "You have discarded [the item]".  (system chat)
IT MUST BE ONE SCREENSHOT! DON'T CUT IT!

We will also need your character name + link to the items in our game shop

[一只无情的嘤嘤怪 1]

17 hours ago, TheAlmighty said:

Hello,

We can return the coins for them. 

For this follow the instructions: 
Throw away the wrong item and provide the screenshot. Screenshot must contain
- character nickname, 
- ranking of ALL players or legions (abyss ranking list, NOT your OWN ranking) 
- server time (for this put the mouse on the small moon/sun near the navigating map). 
- chat on the screenshot must write: "You have discarded [the item]".  (system chat)
IT MUST BE ONE SCREENSHOT! DON'T CUT IT!

We will also need your character name + link to the items in our game shop

Charname: Maskotti

Harehood [item: 110910386] :  https://euroaion.com/en-US/shop/Details/110910386_1  

Soft Kitty Hood [item: 110910379] : https://euroaion.com/en-US/shop/Details/110910379_1

[TheAlmighty 1,099]

Sorry for the additional troubles, but did you get the items from some other playerin game?

[一只无情的嘤嘤怪 1]

20 minutes ago, TheAlmighty said:

Sorry for the additional troubles, but did you get the items from some other playerin game?

yes.    i buy these Ecoins from other players

[TheAlmighty 1,099]

18 hours ago, 一只无情的嘤嘤怪 said:

yes.    i buy these Ecoins from other players

So then we cannot send the coins to you. I am sorry for the confusion. 
As you sad above, you wanted an exchange for the socketings. Is it still relevant for you? 

[一只无情的嘤嘤怪 1]

1 hour ago, TheAlmighty said:

So then we cannot send the coins to you. I am sorry for the confusion. 
As you sad above, you wanted an exchange for the socketings. Is it still relevant for you? 

I don`t play on that character.  so i only need something which can be trade.

Socketing Box is also fine for me, that i can trade it to my other character.

[TheAlmighty 1,099]

The items have been sent to your game mail. Have fun in game!

[一只无情的嘤嘤怪 1]

11 minutes ago, TheAlmighty said:

The items have been sent to your game mail. Have fun in game!

got it.  tyy