i didnt get my gifts

[Xpresskill 0]

am new here i start my lvling pros  and lvl to 10  didn't get mt reweds  now i open the game and it gone 

my toon name : xpresskill    bard   asmo 

pls help 

give me the mount at least

[TheAlmighty 1,100]

Hello, 

You're probably referring to the compensation gifts. They were only available until 13.05 inclusively.