Cannot to server

[bard111 0]

In the login area of the game I enter my data and enter my account normally so that before the character selection appears "Cannot connect to server" what can it be?

[TheAlmighty 1,099]

Hello, 

Please, try to add the game to the exceptions of your antimalware programs and windows defender, close any vpn if it is on, check if firewall is not blocking the connection.