Update stucks

[Lorelei 1]

Hi! I have a problem with updating the game, it stops in random percentages, like 18% and 37% for a long time, and it says prearing for download. Is it normal? Before it stops its quite fast.

Thank you in advance!

Edited April 7, 2020 by Lorelei

[Flaxay 0]

Same here, help support please, try to contact them via email maybe!

 

[TheAlmighty 1,100]

Hello, 

Does it eventually start the download?