character disappeared

[starset 0]

hello yesterday I created a character Bard name starset, when I log in the account is no longer there, yesterday I was only logged out normally but the name is still taken, can you explain to me?

[TheAlmighty 1,100]

18 hours ago, starset said:

hello yesterday I created a character Bard name starset, when I log in the account is no longer there, yesterday I was only logged out normally but the name is still taken, can you explain to me?

Hello,

Please, contact me in private messages and provide your account name.