Disconnected while character customization

[windlike 0]

Hello.

I am new player, or will be a new player. However i stuck on character customization screen. While i make character, suddenly gives "disconnected" error and when i press reconnect, i have to start over. It happens 3rd time before i came here.

Is it possible that there is a problem with my files, so i am being disconnected?

Edited October 8, 2022 by windlike

[sophisticated 241]

48 минут назад, windlike сказал:

Hello.

I am new player, or will be a new player. However i stuck on character customization screen. While i make character, suddenly gives "disconnected" error and when i press reconnect, i have to start over. It happens 3rd time before i came here.

Is it possible that there is a problem with my files, so i am being disconnected?

Hello!

Please press button "Check nickname" time to time and problem will disappear.

[Vick 0]

The same problem. I bought a coupon for a change in appearance for the day. And all day I can not change the appearance of my already existing character.

[Vick 0]

В 08.10.2022 в 16:57, sophisticated сказал:

Hello!

Please press button "Check nickname" time to time and problem will disappear.

And I can't check the nickname because the coupon doesn't allow for that.