Hello, yesterday after work, I poped a IS/Katascroll due to that I wanted to let the cd go down, so I can go max times kata this week.
Lord and behold, we get a ddos, which came out of the blue. The server reset. When I could log back in, my katascrolls have cd, but I can only go 2 times the instance.
I've donated money into the game, to get these scrolls. How do I do, to get it back? A friend of mine asked in discord, and got a no, no refund.
You stated in the forumthread:
Compensations for the failed instances are not possible anymore! After the unplanned restars/server drops, the entries will be reset (may depend on the circumstances).
Which came many hours after I used my scroll, and nothing is mentioned there about shopitems. I think it's unfair. atleast give the coins back, as minimum. But I also lose a kata run this week, due to that. (I've lost many kataruns/swb's ect, due to that I have a job. so the compenstaion about resetting the instances, aren't a fair one. will only affect the ppl who don't have school/jobs ect)