How do I know my account name?

[How do I know my account name?]

Hi, how do I retrieve my account's name? I stopped to play 3 years ago on this server, I can login to the forum, I can ask a new password, but the email doesn't tell me my username...

I tried to create a new account, but 2 of my emails have been already used.

[Error on game client start]

14 hours ago, TheAlmighty said:

So, this error is connected with something wrong on your PC, most possibly this is a memory program. Run the game as administrator, clean your pc, remove and put back ram table(s), stop unnecessary programs.. There can be really a lot of problems and they are all not connected with game issues. The problem is only in the pc.

I don't know what you mean for memory program, but no, the crash is caused by the launcher:

the exception handler is the AION server, not Windows. The game crashes as soon as it tries to connect to the server, at the black screen with the NCSoft logo. I can't even see the login screen, so it's not a problem of drivers, Direct(X) or .NET or not enough memory (as you can see from the sendlog, there were still 630 + 323 MB available).

The error is caused by a memory access violation: " In the event that an application attempts to access that allocation in memory reserved for and protected by the operating system, a memory access violation occurs and a corresponding access violation error is generated. " (https://study.com/academy/lesson/what-is-an-access-violation-error.html   just to know what I'm talking about). My RAM is not damaged. It's just that your launcher wants to write on a protected address (the 0x00000000) and Windows is telling it "no, you can't, that's my room".

If you don't know how to solve this error, it's fine. I just asked if Crystal (who had the same problem) solved it or (as it seems) he stopped trying and quit the game. A simple "clean your PC and reboot" wouldn't obviously solve an access violation error.

 

(Btw, that sendlog was with Windows at 32-bit. Today I installed - from scratch- the 64-bit version, so much more RAM and it's the same). Cheers.

[Error on game client start]

Yes, I get that error, like Crystal.

[Error on game client start]

Ok, thanks to my friends, I think I found the reason why the game cannot start.

Apart from my launcher...

which is quite ugly, compared to the one of my friends:

the main reason (I think) it's that my friends see this pop-up:

where they can allow Active Anticheat to make changes to their PC, while I don't see this window, so I didn't give the anticheat the permission to change the OS. I'm launching euroaion as administrator and both windows firewall and defender are turned off (I had to turn off Defender from the register, since the software didn't allow me to completely shutting it down). And yet...

Does anyone know how I can give this permission to the anticheat if I don't see the window above? (I'm messing up with a hard disc that I use only for euroaion, so I don't care much about authorizations... no way that I would have ruined my OS installing a software at kernel level for one game)

[Ita Language Missing]

Hi Maykross, the Italian pack is inside the game, under L10N (it's the same used by GF, so it has Italian as well).

It's the launcher that ignores this folder among the option. You can get rid of another language (for example Turkish): rename "trk" to "trk_old" and "ita" to "trk". Then start the launcher and select Turkish as language. It should be Italian

Ciao!

[Error on game client start]

Thanks for the tip Antonio, I see what you were thinking.

Fortunately I still get the same error, even with 1 single memory bank (alternate), so the memory is not damaged. I never got this error before and it only happens with EuroAion.

I already tried with all the suggested solutions here: https://appuals.com/how-to-fix-the-instruction-at-referenced-memory-at-error/

(graphic card drivers are the most recent, .NET 4, I even added 5GB of virtual memory, no fast startup, and tried scan sfc /scannow).

 

The problem is most likely due to Active AntiCheat. As you know this software is installed at kernel level, so something on my PC is not allowing the anticheat to write on the protected part of the memory, so it can't overwrite Windows' instructions. But I don't know what (I disabled all the antivirus and firewall). I've read that this is not an uncommon issue for other anticheat software as well, like BattleEye (also installed at kernel level): https://forums.funcom.com/t/solved-the-instruction-at-0xxxxxxxxx-referenced-memory-at-0x00000000-the-memory-could-not-be-written/77131

[Error on game client start]

Hi Crystal, did you solve your issue? (I have the same problem).