Dear Support Team,
I am writing to request assistance regarding a recent purchase I made on the server.
I recently intended to purchase a full Kahrun set for my friend’s Chanter, but in my excitement (and perhaps a bit of fatigue from a long session!), I accidentally purchased the part for a Pilot instead.
As a dedicated player who frequently donates to support the server, I was hoping you might be able to help me rectify this mistake. The items are currently sitting in my inventory and have not been used or socketed.
Transaction Details:
Character Name (Buyer): Sexhealz
Intended Recipient: Killos (chanter)
Item(s) Purchased: Kahrun's Magic Hauberk
Desired Item(s): Kahrun's Hauberk
Date of Purchase: 29.04.2026, around 12:28 UTC
Transaction Details:
Character Name (Buyer): Massdeath
Intended Recipient: Killos (chanter)
Item(s) Purchased: Kahrun's Magic Handguards
Desired Item(s): Kahrun's Handguards
Date of Purchase: 29.04.2026, around 12:27 UTC
I truly appreciate the work you do to keep the server running. Would it be possible to exchange these items for the Cleric/Chanter equivalent or refund the Kahrun symbols so I can repurchase the correct set?
Thank you for your time and help!
Best regards,
Sexhealz
In addition, it's not going to be sold and I don't want to get any ingame income for that. Just wanted to help my friend, who recently joint by my suggestion.