rolinha

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rolinha    0

I have 2 accounts on euroaion that I don't remember the login, just the password. How do I recover the login in the email? :

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Veda    251

Hello,
Pay attention! 
Email is the main proof of account ownership. If you do not have access to the email and you do not remember it, then it will be more difficult to restore the account.

- If you have access to your account, remember the email, but there is no access to it, then you can simply change the email in your profile on the website. This will only require confirmation by password. Access to the mail itself is not needed.

- If you don't remember the email:
Provide the following information to our email [email protected] . In the message, specify:
- the reason for the contact (lost email / no access to the email);
- username/account name/ login name;
- list of characters on the account (including deleted ones. A detailed list with nicknames, classes, levels);
- operations on donations (bills/receipts) - ONLY THE DOCUMENTS FROM THE BANK / WALLET / PAYMENT SYSTEM. "I bought a skin and a mount" - IS NOT A DOCUMENT;
- screenshots of characters (old, up to level 65); NOT NEW SCREENSHOTS, NOT A FRESH SCREENSHOT OF CHARACTER SELECTION! ONLY OLD SCREENSHOTS!
- date of account creation;
- date of last login;
- the list of possible emails, words that it may contain. 

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Ghost    65

Please follow the instructions above and don't share your personal data on open sources. Please send all required data to our support email!

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