Server restart
Dear pleayers,
The data center holding our server got into a major incident caused by fire. The firefighters got to the scene right away, but they couldn't stop the fire in the sector 2. Our server is located in the 3rd sector, which wasn't dertoyed but was damaged. The owner of the data center officially announced that the works on the recovery of the sectors are carriedboth during day and night. According to the preliminary information, the approximate date for the start of the servers is disappointing - 19.03. However, there's a possibility that the problem will be solved sooner by moving the harddrives from the old servers to the new ones. Though there's no such possibility for now, we will hope for the best. We could set the servers and start the server with a rollback of one week (the freshest backup of the database we have), but this will take 2 days of work + 1 week rollback. In the end we get even more problems than just waiting. Therefore we are NOT going to use this plan. How will this situation influence the online of the server? It's evident for everyone, that the influence won't be the best. We surely understand it. Some part of the players will go to some other projects, some other will stop playing. We will do our best to keep the online we have and even increase it! While the server is down we will work on the advertisement campaigns, which will be launched right at the start of the server. We do not exclude the possibility of different kinds of events and bonuses. We hope, that you will wait until the server is recovered. We will spend the time we got the most profitably! We are not going to risk and leave everything in the "burnt" data center, that is being restored at a maximum speed. It is possible that malfunctions will appear in the future due to the works held there. Therefore we have already rented the servers in the nearby data center and are setting the hardware. As soon as we get the data from our current servers, we will launch the game server. Surely it will not go without bonuses and presents for all those, who are going to stay with us after all this downtime. Moreover, we will try to implement a range of changes for a better gameplay, including the launch of new game events. Answers for the most frequent questions: Will my accounts and characters be deleted? - no, all the accounts, characters, items and other will be fully saved! Can I continue voting for the server? Will I receive the coins? - yes, you will receive the coins as soon as the server and the profiles on the website are launched. Will the timing of the premium account continue counting while the server is offline? - no, we will increase the timing for the premium for all the accounts. What will happen to the time-limited items, will they get removed? - no, we will prolong the timing for all temporary items. What will happen to the Glory Points, will they continue to get removed daily? - yes. Taking into account that it will influence all the players, we do not see the reason to change it. Especially that there are a lot of complaints about the amount of GP players have. Will there be a compensation for the server downtime? - yes, we've already said above, that we will not forget about the players who are staying at the project. Will the house rent be taken? - we are working to find out the anwer to this question. Will try to set it so the rent won't be taken. What will happen to the items at the broker? - they will be sent back to your game mail. Follow this topic to get more news. And while the server is offline, we invite you to participate in the forum event and show how much you miss the server: Thank you a lot for your patience and support! Updated information (15.03): As published on OVH website, they have again changed the approximate dates for the servers recovery.
The network and power will be restored by March, 17 and the servers will be restarted gradually on 22.03. The information is not pleasing, but there's not much we can change.
Nevertheless, there's a small possibility, that we will be able to get our data earlier, and we really hope that it will work this way, so we can start EuroAion earlier.
The data center holding our server got into a major incident caused by fire. The firefighters got to the scene right away, but they couldn't stop the fire in the sector 2. Our server is located in the 3rd sector, which wasn't dertoyed but was damaged. The owner of the data center officially announced that the works on the recovery of the sectors are carriedboth during day and night. According to the preliminary information, the approximate date for the start of the servers is disappointing - 19.03. However, there's a possibility that the problem will be solved sooner by moving the harddrives from the old servers to the new ones. Though there's no such possibility for now, we will hope for the best. We could set the servers and start the server with a rollback of one week (the freshest backup of the database we have), but this will take 2 days of work + 1 week rollback. In the end we get even more problems than just waiting. Therefore we are NOT going to use this plan. How will this situation influence the online of the server? It's evident for everyone, that the influence won't be the best. We surely understand it. Some part of the players will go to some other projects, some other will stop playing. We will do our best to keep the online we have and even increase it! While the server is down we will work on the advertisement campaigns, which will be launched right at the start of the server. We do not exclude the possibility of different kinds of events and bonuses. We hope, that you will wait until the server is recovered. We will spend the time we got the most profitably! We are not going to risk and leave everything in the "burnt" data center, that is being restored at a maximum speed. It is possible that malfunctions will appear in the future due to the works held there. Therefore we have already rented the servers in the nearby data center and are setting the hardware. As soon as we get the data from our current servers, we will launch the game server. Surely it will not go without bonuses and presents for all those, who are going to stay with us after all this downtime. Moreover, we will try to implement a range of changes for a better gameplay, including the launch of new game events. Answers for the most frequent questions: Will my accounts and characters be deleted? - no, all the accounts, characters, items and other will be fully saved! Can I continue voting for the server? Will I receive the coins? - yes, you will receive the coins as soon as the server and the profiles on the website are launched. Will the timing of the premium account continue counting while the server is offline? - no, we will increase the timing for the premium for all the accounts. What will happen to the time-limited items, will they get removed? - no, we will prolong the timing for all temporary items. What will happen to the Glory Points, will they continue to get removed daily? - yes. Taking into account that it will influence all the players, we do not see the reason to change it. Especially that there are a lot of complaints about the amount of GP players have. Will there be a compensation for the server downtime? - yes, we've already said above, that we will not forget about the players who are staying at the project. Will the house rent be taken? - we are working to find out the anwer to this question. Will try to set it so the rent won't be taken. What will happen to the items at the broker? - they will be sent back to your game mail. Follow this topic to get more news. And while the server is offline, we invite you to participate in the forum event and show how much you miss the server: Thank you a lot for your patience and support! Updated information (15.03): As published on OVH website, they have again changed the approximate dates for the servers recovery.
The network and power will be restored by March, 17 and the servers will be restarted gradually on 22.03. The information is not pleasing, but there's not much we can change.
Nevertheless, there's a small possibility, that we will be able to get our data earlier, and we really hope that it will work this way, so we can start EuroAion earlier.
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- 218 replies
