Dear EuroAion Support Team,
I am experiencing an issue launching the game.
I downloaded the client archives from the following link:
https://updater.euroaion.fun/
After extracting the files, I downloaded the launcher from:
https://updater.euroaion.fun/client/euroaion.exe
I then ran the launcher and clicked “Check files / Update.” The launcher completed the verification and downloaded about 1 GB of files successfully. However, when I press the “Play” button, the game does not start.
The anti-cheat system also does not launch. In the Task Manager I can see a process called euroaion.exe, but it does not use any CPU or other system resources and the game window never appears.
To troubleshoot the issue, I installed all required components from the links provided on your website:
DirectX
VC++ Redistributables
.NET Framework (already included in the system)
System information:
Laptop 1:
Alienware X15 R2
Windows 11 25H2
All drivers updated to the latest versions.
Laptop 2:
Alienware 15 R3
Windows 11 23H2
The exact same issue occurs on both laptops.
Could you please advise what might be causing this problem or suggest additional troubleshooting steps?
Thank you in advance for your assistance.